L2 Deskside Support Technician
eTeam Inc.
Job Description
Job Description
Job: Deskside Support Technician
Duration: 6+ Months
Job Description:
Education (Minimum Requirement)
- 5–7 years of relevant IT support experience
- CompTIA A+ and ClientP/ClientSE certifications are desirable
- OEM certifications preferred
- ITIL knowledge is advantageous
Top 4 Must-Have Skills (validated with HM)
- 5–7 years of IT support experience
- Strong skills in hardware/software troubleshooting with OEMs
- Experience with Zebra printers/scanners, Nexthink, and remote tools (LogMeIn)
- Knowledge of SCCM, Citrix, and workspace management platforms
- Certifications like CompTIA A+, ClientP/ClientSE, or OEM certs are a plus, not mandatory
- Professional communication, punctuality, and customer-focused mindset
Interview Process (Phone / In-person / Virtual)
Level 1 - Telephonic
Level 2 - Virtual
Vacancy posted 2 days ago
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