Design Center Specialist

Job Description

Job Description

Description:

Bring your eye for design and passion for creating exceptional customer experiences to William Ryan Homes!

We are seeking an organized, creative, and customer-focused Design Center Manager/Specialist to guide homebuyers through the exciting process of selecting the finishes, colors, and design options that bring their new home to life.

Job Responsibilities

• Guide customers through product, finish, color, and upgrade selections.
• Schedule and conduct Design Center appointments within required timelines.
• Create a personalized experience that exceeds customer expectations.
• Accurately enter selections into Envision and the company’s ERP system.
• Maintain organized customer records, documents, and photographs.
• Manage the physical Design Center and virtual Envision platform, ensuring products, pricing, descriptions, and photos remain current.
• Collaborate with Sales, Marketing, Construction, Purchasing, and administrative teams.
• Assist with selections for model and inventory homes.
• Maintain exterior color records and community monotony requirements.
• Stay current on design trends and support the introduction of new products.

Position Details

This is a full-time, exempt position with typical hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evenings or weekends may be required to accommodate customer appointments. Minimal travel is required.

If you are passionate about design, thrive on organization, and enjoy helping customers turn their ideas into a home they love, we would love to meet you!

William Ryan Homes is an equal opportunity employer.

Requirements:

• At least two years of design-related experience or an associate degree in Design.
• Excellent communication, organization, and time-management skills.
• Strong attention to detail and the ability to work independently.
• Ability to read construction blueprints and specifications.
• Proficiency in Microsoft Outlook and Excel.
• Residential construction or design software experience is preferred.
• A positive, collaborative approach and passion for customer service.