Small Format Team Leader

The starting pay range for this position per hour is $21.25 - $23.25. The full pay range for this position per hour is $21.25 - $36.15

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .

ALL ABOUT TARGET  

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.   Learn more about Target here.    

 

ALL ABOUT   SMALL FORMATS  

We enable   a consistent   experience for our guests by ensuring product is in stock,   available   and accurately priced and signed on the sales floor in our smallest format stores.   Experts   of   operations, process and   efficiency, this   team   is responsible for   being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking,   presentation   and price accuracy.   You’ll   provide exceptional guest service, customizing each   experience   and   anticipating   guest   needs.  

 

At Target ,   we believe in our   leaders   having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Leader can provide you with the   skills and experience of :  

• G uest service fundamentals and experience building a guest - first culture across the store  

• R etail business fundamentals ,   including   department sales trends, inventory management, guest shopping patterns,   pricing   and promotions strategies  

• P lanning department(s) daily/weekly workload to support business priorities and deliver sales goals  

• P rocess improvements and workload efficiency  

• L eading a team of hourly team members ,   including   skills in   interviewing , developing, coaching,   evaluating   and   retaining   talent  

 

As a Small Format Team Leader,   no two days   are ever the same, but a typical day will   most likely include   the following responsibilities:  

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.  

• Ensures every team member understands, is trained, and consistently   delivers on   Target’s guest experience commitments   and consistent operations.  

• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.  

• Reviews area guest, financial, and team outcome metrics to   identify   opportunities ,   takes action to improve , and   aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.  

• Understand sales goals, plan daily/weekly workload   with guidance from   direct   leader ,   and   execute   the same   to deliver on department and store sales goals and guest engagement ,   i ncluding   planning merchandising, pricing workload,   making changes to   salesfloor   merchandise displays,   sales   plans   and promotions .  

• Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach   team members   on   expectations to deliver the service standard.  

• Enable a consistent experience for our guests by ensuring   product   is in stock, available, accurately priced and signed on the sales floor .  

• Be an expert   of   operations, accuracy,   process   and efficiency .  

• With guidance from   your direct   leader,   manage   incoming and outgoing   products ,   maintain   stock levels,   ensuring   i nventory accuracy,   and executin g product   arrangement ,   pricing   and promotional signing processes for your assigned department(s) .  

• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly priorities set by your   direct leader .  

• With guidance from your leader, help   l ead   team members in   your department(s) in the backroom and sales floor areas, review all reporting to   identify   gaps and develop a plan to resolve   in accordance   to   your leader’s direction.  

• Enable efficient   delivery to our guests by leading   pick,   pack   and ship fulfillment work, as applicable for your location .  

• Evaluate candidates for open positions and develop a guest-centric team .  

• Participate in   team onboarding and learning .  

• With guidance from   your direct   leader,   c lose knowledge and skill gaps through training and experiences .  

• With guidance from   your direct   leader,   e stablish   clear goals and expectations and hold team members accountable to expectations .  

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating   equitable   experiences .  

• Always   d emonstrate   a culture of ethical conduct,   safety   and compliance ;   l ead and hold the team accountable to work in the same way .  

• Lead and   demonst r ate   a safety culture   through modeling and recognizing safe behaviors,   identifying   and correcting hazards, holding team accountable to   following safety expectations,   assisting   with incident response, and reporting/investigating injuries   timely   and accurately.  

• Model the execution of physical security processes   in order to   enhance the instore security culture.  

• Support merchandise protection strategies across the total store ,   including ordering, storage and application as directed by best practices .  

• Lead and   demonstrate   a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development,   coaching   and team interactions .  

• As a key   c arrier , follow all safe and secure training and processes .  

• Regularly assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts  

• Address   all   store   emergency and compliance   needs .  

• Support guest serv ices such as back-up cashier, order pick up (OPU) and   Drive   up (DU) and   maintain   a compliance culture while executing those duties, such as compliance with federal, state, and local   adult beverage   laws .  

• All other duties   based   on business needs .  

 

 

WHAT WE ARE LOOKING FOR  

This m ay   be the right job for you if:  

• You enjoy interacting and helping others - including guests that   shop   our store and fellow team members you work with .  

• You thrive in a fast-moving, highly   active   and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.  

• You are open to   working   a   variable   work schedule with varying hours,   days   or shifts (including nights, weekends,   holidays , closing shifts   and other peak shopping times).  

 

The good news is that we have some amazing training that will help teach you everything you need to know to   be a   Small Format   Team   Lead er .   But ,   there are a few skills you should have from the get-go:  

• Must be at least 18 years of age or older  

• High school diploma or equivalent  

• Previous   retail experience preferred, but not   required  

• Lead and hold others accountable  

• Learn and adapt to current   technology   needs  

• Work independently and as part of a team  

• Manage workload and prioritize tasks independently  

• Welcoming and helpful attitude towards all guests and other team members  

• Effective communication skills  

• Capability to remain focused and composed in a fast-paced environment and   accomplish   multiple tasks within established   timeframes  

• Ability to communicate on multiple frequency devices and   operate   handheld   scanners, and   other technology equipment as directed.  

 

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics   that   we expect:   

• Access all areas of the building to respond to guest or team member issues  

• Interpret instructions,   reports   and information  

• Accurately handle cash register operations as needed  

• Climb up and down ladders  

• Scan,   handle   and move merchandise efficiently and safely, including   frequently   lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without   additional   assistance from others .  

• Flexible work schedule (e.g., nights,   weekends   and holidays); reliable and prompt attendance necessary.  

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.  

• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).  

 

Benefits Eligibility

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Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to View email address on apply.j-vers.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.