Medical Assistant Pre-Admission Testing - Treasure Valley Hospital

Job Title

At SCA Health, we believe health care is about people the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn't just what we do, it's how we do it. Each decision we make is rooted in seven core values:

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values aren't empty words they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you'll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

A. - JOB KNOWLEDGE

1. Ensures the safety needs of the patient and the unit are met

• Monitors and reports equipment for appropriate corrective action
• Monitors environmental safety factors and initiates appropriate corrective action BBP
• Attends Fire/Safety, Hazardous Chemicals (optional), CPR course, and Infection Control classes
• Practices infection control as outlined by Universal Blood and Body Precautions Guidelines BBP

2. Participates in the educational requirements for the unit

• Attends and/or is responsible for all information presented at unit level (staff meetings, communication book, memos)

3. Attends in-service education programs specific to providing care for pediatric, adolescent, adult, and/or mature adult population as applicable to area of practice.

4. Has knowledge of and responds to all emergency situations (Code Blue, fire, evacuation, disaster, etc.).

5. Maintains appropriate PAR levels with stocks as needed (patient supplies, unit clerking supplies)

6. Collects samples for lab, skin prep, vein punctures, EKG, V/S, file charts, call physician's office and faxing.

Cognitive/Critical Thinking Skills Required

6. Uses clinical judgment and problem solving to provide patient care

• Performs independent problem solving
• Makes decisions logically and deliberately
• Performs actions that demonstrate accountability
• Exercises safe judgment in decision making
• Practices within legal and ethical guidelines
• Sets sound priorities for sequencing and completing activities
• Is consistently alert to progress of patient and/or any potential problem(s) with patient
• Is consistently aware of patient safety
• Knows how to seek resources for direction, when necessary
• Seeks resources for direction, when necessary

B. - PRODUCTIVITY:

1. Uses skills necessary for providing safe and efficient patient care BBP

• Observes and promptly reports changes in patient's behavior or physical condition/emotional status to RN assigned to that patient.
• Demonstrates accuracy in performing assigned tasks in timely manner as outlined in job description.

2. Adheres to the established policies of the facility and the Department of Nursing (i.e., time and attendance, dress code, and confidentiality)

• Reports to work on time as scheduled, and promptly returns to work after breaks and meals.

3. Shift duties, setup charts, maintain log books, keep charts full of appropriate patient records.

4. Any other duties as assigned by the Charge Nurse

Age Specific Competencies Required

5. Appropriately modifies approach to the patient based upon patient age

• Demonstrates understanding of growth and development characteristics

6. Provides appropriate interventions related to the safety of the patient

• Demonstrates understanding of growth and development characteristics

7. Takes initiative to further own professional growth and development concerning the age of the patient cared for

• Attends in-services and other educational sessions offered
• Shares this knowledge with peers

Cultural Values Assessment and Response

8. Recognizes, respects, and effectively deals with values and cultural beliefs of patients and their families.

C. - COMMUNICATION:

1. Uses skills necessary for providing safe and efficient patient care BBP.

• Observes and promptly reports changes in patient's behavior or physical condition/emotional status to RN assigned to that patient.
• Assumes responsibility for reading current department updates and communication book.

Interpersonal Skills Required Communication:

2. Strives to achieve service satisfaction goals and objectives with all internal and external contacts and interactions.

3. Demonstrates ability to work effectively with all whom he/she comes in contact with intra/inter-departmentally.

4. Demonstrates ability to work in a demanding situation, changing focus of work due to changing priorities.

5. Utilizes appropriate channel of communication when resolving conflict.

6. Independently handles communication in a manner which decreases conflict.

7. Conveys essential patient information to members of the health care team.

• Reports to oncoming staff pertinent information during the required time frame
• Reports promptly any critical or unusual situations

8. Provides psychological support to families

• Introduces self to family
• Communicates patient's condition and care (or service) to family
• Uses terminology the patient and family understand

9. Demonstrates caring behavior

• Treats patient and family with respect
• Uses patient's name
• Communicates

10. Is courteous toward patients, visitors and co-workers

• Smiles and makes eye contact
• Introduces self and calls others by name
• Helps people who look confused or lost
• Is considerate of others' feelings and concerns
• Is pleasant and cooperative with others

11. Is respectful toward patients, visitors, and co-workers

D. - ATTITUDE:

1. Exhibits professionalism in performance of duties

• Adheres to the established policies of the facility and the Department of Nursing (i.e., time and attendance, dress code, and confidentiality)
• Maintains a neat, professional appearance exemplary of the hospital and unit dress code
• Maintains a positive attitude and rapport with peers and guests on unit

Interpersonal Skills and Behaviors Required Attitude

2. Exhibits a positive attitude, is flexible in thinking and amenable to change

3. Extends courtesy and an attitude of cooperation while communicating with others

4. Accepts suggestions and criticisms objectively and undertakes to change behavior and