VDH Business Analyst 3

VDH Business Analyst 3

This position will work closely with multiple stakeholders, Subject Matter Experts (SMEs), and development teams to document business requirements & business flow diagrams. This is a hybrid position and will be expected to work both remotely & in office. This position is responsible for enterprise-wide business analysis of web applications for the Office of Information Management (OIM) and its customers. This position will work closely with multiple stakeholders, Subject Matter Experts (SMEs), and development teams to document business requirements. The Business Analyst will report to the Project Manager to ensure business requirements, enhancements, modifications, and newly identified business initiatives are thoroughly documented for successful implementation of Information Technology solutions.

Specific tasks such as:

• Working with customers and project management team to develop business requirements in response to requests for systems enhancements, modifications, and newly identified business initiatives
• Working with technical team and vendor to ensure requirements are incorporated into systems design and testing
• Evaluating alternative strategies and making recommendations for viable solutions that are compatible with current technologies and systems
• Developing requirements documentation and business flow diagrams
• Actively participating in functional and systems integration unit testing; creating test plans, scenarios, and testing results
• Assisting customers with testing
• Developing and presenting training to customers
• Providing implementation and maintenance support
• Meeting regularly with customers
• Proactively making suggestions for systems and process improvement and performing competitive, problem, and opportunity analysis, emphasizing integration, experimentation, creative brainstorming, early complexity assessment, and capturing results in the form of a business case to propose a new change initiative
• Keep Project Manager informed of key issues that may impact project implementation
• Facilitate project conference calls, status meetings, planning sessions, and provide for meeting notes
• Utilizing system-based project management applications, collaboration applications, and MS Office applications; Visio, SharePoint, Google Meets, Teams, etc.