Branch Manager

Full-time

Dakota Legacy Advisors

Madison, WI

Job Title : Branch Manager 
Location : Madison, WI 
Job Type : Full-time 
Reports To : Regional Manager / Vice President of Retail Banking 

Job Summary

We are seeking an experienced and results-driven Branch Manager to lead the daily operations of our Garden City branch. This role is responsible for overseeing staff performance, ensuring excellent customer service, driving branch growth, and maintaining compliance with banking regulations and internal policies. The ideal candidate is a proactive leader with a strong background in retail banking, team development, and business development. 

Key Responsibilities

  • Provide strong leadership and direction to branch staff to ensure high performance, excellent customer service, and achievement of sales and service goals. 

  • Manage daily branch operations, including cash handling, security, audits, and compliance with regulatory requirements. 

  • Oversee hiring, training, coaching, and performance evaluations of branch personnel. 

  • Foster a customer-focused environment by resolving issues promptly and professionally, ensuring customer satisfaction. 

  • Identify opportunities to grow the branch's deposit base, loan portfolio, and overall profitability. 

  • Build and maintain strong relationships with existing and prospective customers and the local community. 

  • Monitor branch performance metrics and implement strategies to achieve targets in areas such as deposits, loans, referrals, and customer satisfaction. 

  • Collaborate with other departments (e.g., lending, marketing, compliance) to support cross-functional initiatives and improve branch performance. 

  • Ensure the branch maintains compliance with all bank policies, procedures, and federal and state regulations. 

Qualifications

  • Bachelor’s degree in Business, Finance, or a related field (or equivalent work experience). 

  • Minimum of 3–5 years of experience in banking or financial services, with at least 2 years in a supervisory or management role. 

  • Strong knowledge of bank operations, retail banking products, and regulatory requirements. 

  • Proven leadership skills with the ability to motivate and develop team members. 

  • Excellent interpersonal, communication, and customer service skills. 

  • Strong problem-solving and decision-making abilities. 

  • Proficiency in banking software systems and Microsoft Office Suite. 

Working Conditions

  • Primarily office-based within the branch with regular interaction with customers and employees. 

  • Occasional travel for training, community events, or regional meetings. 

Compensation
Competitive salary commensurate with experience, performance-based bonuses, and a full benefits package including health insurance, 401(k), paid time off, and career development opportunities. 

To Apply
Please submit your resume and cover letter to please contact Joe Lewison at Show phone number or View email address on dakotalegacyadvisors.applytojob.com

 
EEO Statement

Dakota Legacy Advisors does not discriminate in employment decisions on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.” 

Vacancy posted more than 2 months ago
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