Specialty Pharmacy Technician ~ $4,000 Sign-on Bonus

Job Description

Job Description

Specialty Pharmacy Technician (CPhT) $4,000 Sign‑On Bonus | Specialty Pharmacy | Patient‑Focused Care ⭐ Why You'll Love This Role

Join a fast‑growing specialty pharmacy organization where your work directly impacts patient outcomes. This role goes beyond the bench — you'll support patients through the entire medication journey , combining technical expertise with meaningful patient interaction.

If you're a Certified Pharmacy Technician (CPhT) who enjoys problem‑solving, patient engagement, and working in a collaborative, quality‑driven environment, this is a strong next step in your career.

Job Purpose

As a Specialty Pharmacy Technician , you'll provide hands‑on, end‑to‑end support to both patients and pharmacists. Your focus will be medication accuracy, adherence, insurance resolution, and high‑touch patient service — ensuring every patient receives the right medication, at the right time, with the right support.

✅ National CPhT certification (PTCB/NHA) are preferred

Key Responsibilities (What You'll Do Daily) Prescription & Medication Support

• Enter, interpret, and process prescription orders accurately
• Clarify prescription details with pharmacists and clinicians
• Label, fill, and prepare prescriptions for pharmacist verification
• Perform pharmaceutical calculations
• Identify medications requiring special handling (refrigerated or hazardous)

Specialty Medication Preparation

• Assemble supplies for specialty therapies (sharps containers, syringes, alcohol swabs, Band‑Aids, etc.)
• Prepare and package medications for patient or department delivery
• Maintain medication storage and handling compliance

Patient Engagement & Adherence

• Answer, triage, and resolve inbound patient inquiries
• Conduct outbound medication adherence and therapy check‑in calls
• Educate patients on medication awareness and next steps
• Secure and coordinate refill prescriptions

Insurance, Billing & Financial Support

• Resolve insurance issues and rejected claims
• Perform test claim adjudication
• Assist patients with copay assistance and financial support programs

Operations, Data & Process Improvement

• Maintain accurate patient and operational data in pharmacy systems
• Support inventory management, ordering, and receiving
• Identify trends, resolve issues, and recommend workflow improvements
• Participate in quality, productivity, and process‑improvement initiatives
• Act as a value‑added partner across internal teams

Compliance & Professional Growth

• Maintain strict confidentiality and HIPAA compliance
• Stay current through education, professional publications, and networks
• Support company standards for quality, service, and integrity
• Perform other duties as assigned

✅ Required Qualifications (Must‑Have)

• Active State Pharmacy Technician Registration (preferred)
• National Certification (CPhT – PTCB or equivalent) (preferred)
• 1+ year experience as a Pharmacy Technician
• Strong phone presence and patient communication skills
• Experience with prescription entry, refills, and insurance resolution
• Comfort handling sensitive and confidential patient information

Continued employment is contingent upon maintaining required licensure and certification.

Preferred Qualifications (Nice‑to‑Have)

• 5+ years Pharmacy Technician experience
• Specialty pharmacy, infusion, or complex therapy experience
• Prior authorization or financial assistance program exposure
• Advanced proficiency in Microsoft Excel and Word
• Experience working in multiple pharmacy database systems

Skills & Traits for Success

• ✔ Organized & detail‑oriented
• ✔ High integrity and confidentiality
• ✔ Empathetic, patient‑focused communicator
• ✔ Self‑starter with strong follow‑through
• ✔ Collaborative team player
• ✔ Quality‑ and service‑driven mindset

Compensation & Transparency

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. The current salary range for this position is $20.00 per hour to $25.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors.

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.