Sr. Sales Executive - Retail Solutions

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.
Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. And we will be 100% committed to helping you reach your full potential.
Responsible for driving revenue growth and strengthening strategic relationships within assigned global accounts in alignment with SGS Retail Solutions initiatives. Develops and executes global account strategies, coordinates cross-regional activities, and ensures high levels of customer satisfaction and service delivery
Develop and execute global account strategies aligned with SGS business objectives.
Serve as the primary client contacts, coordinating communication and service delivery across SGS business lines and SGS affiliates.
Drive revenue growth by expanding relationships with key decision-makers and identifying new opportunities within the account and across SGS business lines.
Manage global agreements, contracts, and commercial relationships with assigned accounts.
Monitor account performance against KPIs, service level agreements, financial targets, and customer satisfaction metrics.
Lead regular business reviews, performance reviews, business development meetings, etc
Ensure timely delivery of reports, invoices & communications, while monitoring revenue trends and DSO
Resolve service delivery issues and manage claims to maintain strong client relationships.
Track market trends, regulatory developments, and competitor activity impacting the account.
Promote the SGS brand, capabilities, and integrity while ensuring compliance with SGS policies, safety standards, and Code of Integrity.
Bachelor’s degree or equivalent educational background in Analytical Sciences, Engineering and Business relevant education, AND
Minimum of 5 year experience in account management, customer services or other relevant experience for the position with successful track record, AND
Minimum of 3 year experience in the TIC industry for the relevant business unit, AND
Experience in international / multi-cultural environments
Language Skills: English, Advanced required, Other language skills are a plus
Strong account management, negotiation and relationship building skills
Computer Skills: - Proficient in Microsoft suite (Word, Excel, Access, Power Point, and Outlook) required. Computer literacy (creating, filing, saving/uploading, searching, backup, etc.).
Experience using Salesforce for pipeline management, forecasting, and client relationship tracking
TRAVEL
Travels up to 30-50% of time. Some travel might be international.
Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call for assistance and leave a message. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.