Customer Service Assistant

Job Opportunity: Customer Service Assistant – 12-Month Fixed-Term Contract Location: Avonmouth, Bristol Salary: £26,000 per annum Full-Time | Office-Based | Monday to Friday Contract: 12-month temporary contract (maternity cover) Are you passionate about delivering exceptional customer service and supporting sales teams? We’re looking for a proactive and organised Customer Service Assistant to join a growing business in the construction industry on a 12-month fixed-term contract to cover maternity leave. About the Role You’ll play a vital part in supporting the sales function, providing day-to-day administrative and technical support to ensure smooth operations. This is a fantastic opportunity to work in a fast‑paced environment where no two days are the same. Key Responsibilities Provide first‑class customer service to the salesforce, contractors, and suppliers Process orders and invoices accurately and efficiently Assist with technical queries and support sales enquiries Liaise with team members to resolve order and stock‑related queriesSupport with delivery and haulage issues when they arise Contribute to the effective delivery of new projects Perform general administrative duties: data entry, scanning, filing Ensure adherence to Health & Safety standards at all times What We’re Looking For Experience & Skills Previous experience in customer service, administration or sales support Ideally from a construction, manufacturing, or technical background Confident using Microsoft Office (Excel, Word, Outlook) Experience using NetSuite is a plus Personal Attributes Strong organisational and time management skills Excellent verbal and written communication Team player with a flexible, can‑do attitude Able to multitask and prioritise in a busy environment What’s in It for You? Competitive salary of £26,000 25 days annual leave + bank holidays Office closure during Christmas Supportive, collaborative team environment Great experience with a respected name in the industry #J-18808-Ljbffr