Quality Assurance Auditor

Quality Assurance Auditor

The Quality Assurance Auditor supports GlobalX Airlines' Continuing Airworthiness Maintenance Program (CAMP) by executing a comprehensive audit and surveillance program in accordance with 14 CFR Part 121.373 and company policy as defined in the General Maintenance Manual (GMM) and Continuing Analysis and Surveillance System (CASS) Manual. Operating with functional independence from Technical Operations management, the auditor evaluates the performance and effectiveness of internal maintenance divisions, line stations, and external business partners — and ensures findings are documented, risk-assessed, and tracked to corrective action closure.

The Quality Assurance Auditor plans, schedules, and conducts internal and external audits covering: Line Stations, Fuel Farms, Fuel Into Plane (FIP) providers, Essential Maintenance Operations, Spec D facilities, and Repair Stations. They perform work-in-progress, transaction, and system audits as directed by the Manager CASS / Manager QA, in accordance with the CASS risk-based audit plan. The auditor monitors maintenance workmanship and materials to verify compliance with GlobalX approved procedures, applicable FARs, and company policy. They audit completed aircraft records including logbook pages, work cards, non-routines, Engineering Orders (EOs), Engineering Authorizations (EAs), and all associated documentation produced by C-Check, PRN, and Line Maintenance operations.

The Quality Assurance Auditor conducts on-site audits of maintenance providers at required frequencies, evaluating QA programs, RII compliance, calibration programs, shelf-life controls, personnel training, technical data currency, and facilities. They administer vendor self-audit packages and ensure on-site follow-up within required timeframes for repair vendors. The auditor makes recommendations to add or remove companies from the Approved Parts List (APL) / Approved Vendor List (AVL) based on audit results. They verify that contracted and sub-contracted maintenance agencies meet GlobalX specifications, FAR requirements, and anti-drug/alcohol program compliance.

The Quality Assurance Auditor performs CASS audits independently of Technical Operations Directors and Managers, maintaining functional independence as required by company policy. They conduct preliminary analysis of audit findings; assist management with root cause analysis (RCA), risk assessment, hazard identification, and corrective action plan (CAP) development. The auditor documents findings with objective evidence; enters all audit results, findings, and corrective actions into the company audit tracking system for CASS Review Board presentation. They support the Manager CASS in preparation of the monthly CASS Audit Report and CASS Review Board presentations, including trend analysis of audit data, reliability reports, and documentation discrepancies. The auditor conducts follow-up audits to verify effectiveness of corrective actions as directed by the CASS Board.

The Quality Assurance Auditor prepares and issues audit reports identifying hazards and risks found during CAMP audits; categorize findings by risk level and recommend corrective actions to eliminate, mitigate, transfer, or accept risk. They analyze audit findings and reliability reports for trends involving GlobalX services and business partners; cross-reference CASS findings with the Safety Management System (SMS) for risk management as required. The auditor maintains all audit records in accordance with GMM and CASS policies and procedures. They ensure accuracy and completeness of all work documents and records reviewed during audit activities.

The Quality Assurance Auditor delivers training to MX vendors and fuel providers as required. They support continuous improvement initiatives and other Quality Department projects as directed by the Manager QA / DOQ. The auditor adheres to all company safety rules and regulations; maintains a safe working environment. Other duties as assigned by the Manager QA or DOQ.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.