FRONT DESK AGENT/CONCIERGE

Charlestowne Hotels - - Responsibilities: Check in and check out hotel guests in a confident, professional and friendly manner; Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information; Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions; Monitor room availability throughout the day; Assist guests with arrangements for dining, entertainment, sports events, recreation, tours, health and beauty services, childcare, transportation, religious worship, cultural activities, shopping, floral services, and other services