Family Care Specialist

Job Title

Our associates celebrate lives. We celebrate our associates.

Job Responsibilities

Assist the Family Service Counselors with interment verifications, blind checks and memorials.

Builds at-need charts

Verifies at-need files before sent for verification

Performs blind checks

Follows up with memorial renderings, processes and timelines

Notifies families when flowers are placed

Sets Arrangement Continuation Appointments

Designs memorials

Serves at-need cemetery families that currently own property

Sets follow-up visits at the at-need arrangement conference

Logs information for Family Service Counselors

Meets with funeral home at-need families

Minimum Requirements

Education

High School diploma or equivalent

Certification

Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Experience

None

Knowledge, Skills & Abilities

Ability to communicate effectively with associates, contractor personnel and client families

Ability to work productively with minimal supervision; achieves work objectives in a timely manner

Ability to resolve routine problems promptly and effectively

Ability to adapt to change in priorities

Compensation: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

Postal Code: 44333 Category (Portal Searching): Sales Job Location: US-OH - Akron