Overhead Door Technician (44175)

POSITION SUMMARY
The Facility Maintenance Technician's role is to perform routine building maintenance tasks for multiple locations. Performance of building maintenance tasks in one or more fields (carpentry; electrical; heating, ventilation, and air conditioning (HVAC); plumbing) and other tasks as assigned. The Facilities Maintenance Technician will work independently and as part of a team to ensure that all maintenance and repair activities are completed safely, efficiently, and effectively.


Reporting Relationships
Reports directly to the Assistant Director of Operations for O&M.


Other Key Relationships

Internal:
Operations & Management Team
Senior Project Coordinator & FSO
Corporate & Administrative Staff
Director of Operations


External:
Clients and Client Representatives
Vendors
Sub-Contractors
Inspectors & Government Officials

ESSENTIAL JOB FUNCTIONS
Through the employee's own efforts, the employee accomplishes the following essential functions:

1. Inspect buildings and other structures to perform checks on functional systems, detect malfunctions, hazards, and needed repairs, make notes and recommendations using a pre-established check sheet, and take corrective actions.

2. Perform routine maintenance and repair of buildings, including HVAC systems and minor painting, plumbing, electrical, and carpentry tasks as well.
a. Minor electrical maintenance to include, but not limited to, replacement or repair of fixtures (wall switches and outlets, incandescent and fluorescent bulbs and tubes, ballast, sockets, fuses, minor appliances, cords) using appropriate hand, power, and specialty tools.
b. Minor plumbing maintenance including, but not limited to, replacement or repair
of leaks in drains and faucets, unclogging drains.
c. Minor painting, carpentry, and masonry work to include, but not limited to, preparing surfaces and using brush, sprayer, or roller to apply paints, stains, and varnishes, hanging doors, fitting locks and handles.

3. Ensure the safety of all clients and other external and internal stakeholders.

4. Demonstrate excellent customer service skills.

5. Represent US&S in a positive manner at all times; respond to maintenance requests and work orders in a timely and professional manner.

6. Work effectively with coworkers and management teams to accomplish goals.
a. Request and provide assistance to coworkers as needed.
b. Maintain strong communications with O&M operations team. Notify supervisor when unexpected project complexities arise, project scope needs to be adjusted, tasks may need to be reprioritized, assignments or schedules need to change, and/or when assignments cannot be completed.

7. Maintain accurate records of maintenance and repair activities.

8. Maintain cleanliness of active work areas.


9. Participate in the development of preventive maintenance plans and schedules.

10. May order and/or obtain parts and materials as per established processes.

11. Ensure compliance with applicable federal, state and local laws and safety regulations. Adheres to all Company policies and procedures (including, but not limited to, those within the US&S Employee Handbook and the US&S, Inc. Safety and Health Program Manual), as well as client requirements.

12. Attend meetings and trainings as appropriate to maintain and enhance job knowledge and skills.

13. Receive and respond to inquiries, concerns, complaints and requests for assistance regarding areas of responsibility.

14. Other job duties as assigned.

COMPETENCIES

1. Customer Service Orientation: Immediately reports client concerns and grievances to supervisor. Demonstrates concern for satisfying US&S' external and/or internal customers. Responds appropriately to client concerns or requests (e.g., does not argue with clients who express concerns). Informs the client that he/she is willing to work with them so that their needs are met. Presents a cheerful, positive manner with clients. Maintains and communicates a positive can do attitude.


2. Cooperation & Teamwork: Works harmoniously with others to complete a job. Responds positively to instructions and procedures. Shares critical information with everyone involved in ensuring the job is completed. Responds positively to coworkers and management requests for assistance. Does the tasks assigned to coworkers as needed. Changes assignments as new needs arise and communicates changes to the supervisor.

3. Attention to Detail and Thoroughness: Ability to inspect the quality of work performed and ensure thorough completion. Consistently completes quality work. Thoroughly completes work with little or no supervision. Is present, punctual, and committed to doing the best job possible.


4. Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

WORK ENVIRONMENT / REQUIREMENTS

Physical Requirements
1. The physical activity requirements include:
a. Climbing. Ascending or descending ladders, stairs, and ramps using feet and legs and/ or hands and arms.
b. Balancing. Maintaining body equilibrium to prevent falling and walking, standing and crouching on narrow and slippery surfaces to clean.
c. Stooping. Bending body downward and forward by bending spine at the waist.
d. Kneeling. Bending legs at knee to come to a rest on knee or knees.
e. Crouching. Bending the body downward and forward by bending leg and spine.
f. Reaching. Extending hand(s) and arm(s) in any direction.
g. Standing for sustained periods of time.
h. Walking. Moving about on foot to accomplish tasks and have an ability to navigate from one location to another.
i. Pushing. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
j. Pulling. Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
k. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position.
l. Manual dexterity that allows the use of hands/fingers.
m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
n. Talking and hearing. Able to express and exchange ideas.
o. Repetitive motions. Substantial movements (motions) of the wrist, hands, and/or fingers.

2. Physical requirements:
Exerting up to 50 pounds of force on occasion; 30 pounds of force frequently; and 20 pounds of force constantly to move objects.

3. The visual acuity requirements:
Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned and to make general observation of facilities or structures.

4. Subject to the following conditions in this position:
Potentially required to work inside and outside, while being exposed to various climates for periods of time.
Subject to potential hazards which includes a variety of physical
conditions, such as proximity to moving mechanical parts, electrical currents, and exposure to chemicals.

Driving and Insurance Requirements
Reliable transportation to/from work.
Valid driver's license with clean driving record.
Minimum State of SC insurance coverage requirements.
Ability to drive company vehicles to other properties and project locations.

Travel
Frequent local travel to and from client locations.

General Working Hours / Shifts
Regular hours are Monday Friday, 8:00 am 5:00 pm. On occasion, may be required to work outside of his/her regularly scheduled hours to accommodate a client's need.


Working from Home
This job cannot be completed working from home.


The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodation may be made following an employee's request and subsequent HR follow-up (which may require additional information to determine the need, type, and duration of potential accommodation). US&S will engage in a good-faith interactive process with regards to a potential accommodation.

REQUIRED EDUCATION & EXPERIENCE

Minimum Education & Requirements
High school diploma or equivalent
Ability to pass background screening.
Ability to pass pre-employment and ongoing drug and alcohol screening tests.
Ability to pass requirements to obtain a security badge, as needed by the client. Authorization to work in the US as per the E-Verify database.

Years of Experience
Two years related experience.

PREFERRED EDUCATION & EXPERIENCE

4+ years related professional experience.