Post Closing TRID Quality Assurance Analyst Team Lead

Perform comprehensive TRID quality analysis of Retail and Home Mortgage Direct (HMD) operations for all investors, insurers and regulators. Ensure TRID quality of Retail and HMD are performed with adherence to all regulatory, investor and bank policy guidelines. Provide support, guidance and assistance to teammates in the day to day operations as needed by management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Validate/review loans by performing a comprehensive loan level review and compliance analyses of mortgages (Retail and HMD) for adherence to all investors, insurers, federal regulations and Truist. Review all Loan Estimates issued at loan level by performing a comprehensive change in circumstance review for adherence to all regulatory, compliance and Truist guidelines. Validate/review the Closing Disclosure for accuracy and completeness to ensure all regulatory and risk requirements of the TRID rule are met while following all other regulatory and investor guidelines. Review loans for regulatory compliance with Regulation Z and remedy any violations found. Review title commitment, purchase contract, appraisal, all Settlement Agent documentation, invoices, statements, loan disclosures and loan estimates to determine all Borrower fees reflected on the Closing Disclosure appear in the correct section and are held to the appropriate tolerance limits per regulatory, compliance and Truist guidelines. Identify, correct and remedy any clerical, numerical and tolerance defects by issuing a corrective Closing Disclosure and/or refund to Borrower within 60 calendar days of closing. Perform root-cause analysis to provide feedback for TRID Operations Manager to partner with appreciate line of business (LOB) to help reduce and eliminate any bank monetary risk. Ensure quality, productivity standards are met, improvements are made where necessary and remediation follow-up is accomplished per internal/external audit findings. Provide training to entry-level associates and assist with coordination of workflow. Responsible for completing most complex loan reviews and reporting as needed by management. Provide guidance to help resolve/and or answer associate questions and proactively elevate when needed.

QUALIFICATIONS

Bachelor's degree or equivalent education and related training. Seven or more years of mortgage operation experience and/or previous positions requiring analysis and/or compliance experience. Knowledge of regulatory changes, compliance requirements, investor and loan program guidelines.

PREFERRED QUALIFICATIONS

Underwriting and/or Mortgage Closing experience. FHA/VA/USDA/CP and Government DAP program experience.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting/Standing/Walking/Bending/Lifting: Constantly (More than 50% of the time). Visual / Audio / Speaking: Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding: Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability: Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel: Up to 25%. Benefits All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. Equal Opportunity Employer Statement Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. IER Right to Work. #J-18808-Ljbffr Habitat For Humanity Of Durham