HIGHWAY SAFETY SPECIALIST (WT: MV COMPLIANCE EXAMINER) - 76002299

Requisition No: 878731 

Agency: Highway Safety and Motor Vehicle

Working Title: HIGHWAY SAFETY SPECIALIST (WT: MV COMPLIANCE EXAMINER) - 76002299

 Pay Plan: Career Service

Position Number: 76002299 

Salary: $37,413.00 Annually 

Posting Closing Date: 09/27/2026 

Total Compensation Estimator 

DIVISION OF MOTORIST SERVICES
BUREAU OF DEALER SERVICES

*Career Service (CS) Opportunity*

*Open Competitive Advertisement*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

Contact Person: Pamela Page, View phone number on us.fitly.work,View email address on us.fitly.work

The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. 

 
Our Benefits include
• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities
This is a highly responsible position within the Bureau of Dealer Services. This position investigates consumer complaints filed against mobile home, recreational vehicle and motor vehicle dealers/dealerships and is responsible for preparing administrative cases. Additionally, this position conducts record inspections of franchised and independent motor vehicle, mobile home, and recreational dealers. Compliance Examiners assist existing and prospective dealers with the licensing process and inspect all initial dealer locations within an assigned territory. The incumbent enforces laws related to titles, registrations, and liens with Florida licensed dealers and verifies vehicle identification numbers.

Knowledge, Skills, and Abilities

• Skill in using Microsoft Word and Excel.
• Skill in providing excellent customer service including working with varying customers in stressful situations while effectively and efficiently completing transactions in a tactful and courteous manner.
• Skill collecting and reviewing data.
• Skill in performing investigative work.
• Ability to understand, interpret, and apply rules, regulations, policies, and procedures.
• Skill in preparing accurate and complete written reports.
• Skill evaluating applications for licensure or permitting.
• Skill preparing correspondence.
• Knowledge of the Florida Real-Time Vehicle Information System (FRVIS).
• Ability to follow money handling procedures; calculate totals, handle cash, make correct change.
• Skill in recording information and maintaining tracking logs.
• Ability to operate a motor vehicle.
• Knowledge of automotive parts and repairs.

Preferred Qualifications

Preference will be given to candidates with the following:

• Professional work experience composing, drafting, or preparing written correspondence
• One or more years of professional customer service experience including handing customer complaints inquiries and/or problem resolution
• Professional work experience investigating and/or researching and compiling information
• Microsoft Office (Word/Excel)
• Florida Real Time Vehicle Information System (FRVIS)
• Automotive industry including parts/repair
• Analyzing information for accuracy and/or compliance
• Working in a field related to law enforcement, regulatory program, and/or driver licenses/Tax Collector’s office
• Experience providing consultative services (reviewing info and providing advice)
• Tracking, recording and maintaining information or case logs
• Conducting investigations or interviews
• Investigative writing

Job Related Requirements

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.
• This position requires the incumbent to have and maintain a valid driver’s license in good standing. This means there can be no cancellations, suspensions, or revocations for a minimum of three years prior to employment and for the duration of employment. There can be no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment.
• Out-of-town travel and occasional overtime may be required (including Saturday and Sunday).
• This position works in both controlled indoor environments, as well as outdoors (exposed to weather and inside enclosed vehicles or equipment) and requires standing for extended periods of time, kneeling, crouching, stooping, crawling, bending, climbing and the ability to lift up to 20 pounds.
• Incumbents will be required to wear a division uniform.
  
   

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.