Hybrid Intraday WFM Analyst, Customer Care
Judi Health
Judi Health is seeking a Workforce Management Analyst to join its Customer Care team in a hybrid role serving clients across the U.S. This position focuses on real-time and intraday management of contact-center resources to protect service levels and improve the enrollee experience. You will monitor queues, manage schedules, coordinate with training, produce reports, and advise on staffing decisions based on forecasts. #J-18808-Ljbffr Judi Health
Vacancy posted 4 days ago
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