Field Service Technician

About Throne

Throne is a fast growing Series C startup transforming local communities by delivering clean, safe, accessible restrooms to cities, transit agencies, and public spaces. With flagship customers in Los Angeles, the San Francisco Bay Area, Ann Arbor, and Washington DC, and recent launches in New York City, Atlanta, and Seattle, we're rapidly scaling into new markets in 2027 and beyond.

We recognize an unspoken problem: that better bathroom accommodations are sorely needed in most cities. Public and retail bathrooms are neither positioned to meet demand, nor incentivized to provide the quality experience people deserve. 

Our mission is to provide peace of mind to the millions of people who set out on an adventure on any given day. That adventure may be big or small. It may involve taking your toddler to the park, driving a stranger to the airport, running a half marathon, or exploring a new city for the first time.

About the Job

After our recent launch in New York City ( Throne is looking for a full time Field Service Technician to join our team, reporting to the NYC Technical Operations Manager. You will be responsible for performing a variety of repairs that address electrical, mechanical, plumbing, or construction related issues. As a Field Technician in New York City, you will provide on-the-job support to other technicians, prioritize daily tasks, and assist with training & onboarding of new technicians. This role requires a strong background in plumbing, electrical work, construction basics, and remodeling, along with specific abilities such as reading electrical schematics and testing electrical components.

The base hourly rate for this position is $34.80, in addition to $16.14 per hour in fringe benefits. Actual compensation will depend on a candidate's applicable experience and skills. This role is also eligible for a comprehensive benefits package, including equity.

Primary Responsibilities:

Maintain the working condition of Throne Units:

• Troubleshoot, identify and repair Thrones on-site as issues arise
• Prioritize and assign tasks to yourself and other field service technicians
• Interpret electrical schematics and mechanical drawings to guide installations, repairs and upgrades
• Maintain accurate records of work performed, including documentation of repairs, replacements, and inspections.

Organize and Maintain the Warehouse, Vehicles and Tools:

• Update and maintain accuracy of our inventory system
• Keep fleet vehicles clean and organized
• Organize and maintain the warehouse environment

Minimum Qualifications:

• A minimum of 3 years of experience in plumbing, electrical work, construction basics, or remodeling.
• Proficiency in reading and interpreting electrical schematics and diagrams.
• Demonstrated ability to use tools and equipment properly and safely.
• Strong troubleshooting skills with the ability to diagnose and resolve complex issues.
• Knowledge of testing procedures for electrical components, including voltage, continuity, and current tests.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Flexibility to work on weekends or outside of regular business hours as needed.
• Valid driver's license and clean driving record.
• Can-do attitude and passion for Throne's mission

Preferred Qualifications:

• Experience operating a forklift, ideally in outdoor environments
• Certification or license in plumbing, electrical work, or a related field.
• Experience working with smart technologies or IoT (Internet of Things) devices.
• Prior experience in the portable sanitation industry.

Benefits:

• Paid Time Off (PTO), starting at 10 days per year and increasing with tenure
• Paid Sick Leave
• Paid Parental Leave
• Medical Insurance, including plan options with 100% employer-paid premiums
• Dental Insurance
• Vision Insurance
• Meaningful Series B Equity
• 401(k) Plan, with a fringe contribution for eligible roles
• Employee Assistance Program (EAP) and National Discounts
• Short and Long-Term Disability Insurance
• Life, Dependent Life, and AD&D Insurance
• Employer-Paid Basic Life Insurance
• Worker's Compensation Coverage
• Legal Insurance

Benefits offered to full-time and part-time employees may vary by State.

Throne is a proud Equal Opportunity Employer, and we are committed to pursuing and hiring a diverse workforce. We believe that every person has a right to equal employment opportunities without discrimination, and that diversity contributes to the overall health of the organization. We do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Throne's receipt of an acceptable and job-related drug test, motor vehicle report, and/or background check, as applicable and permissible by law.

Throne provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs, as applicable by law. If you require an accommodation, please contact us at  careers [at] thronelabs.co