QA Tester

Job TitleAssociate Hardware QA TesterCompany DescriptionAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company's success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.Job DescriptionOur Quality Assurance (QA) team is on the search for a talented tester to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Associate Hardware QA Tester will work directly with the development team to understand hardware and firmware operation(s) and execute suitable test plans for product reliability. Our ideal candidate has keen attention to detail and the ability to catch errors and deficiencies in a critical life safety system. This is an office based role and requires reporting to our HQ in Baltimore daily.A Day in the LifeExecute test plans based upon product requirementsLeverage issue-tracking software to maintain a list of known defectsPerform functional, user experience, user acceptance, and performance testing for our suite of software and mobile products as assignedIdentifies gaps in test procedures based on business requirementsClearly isolate, reproduce, and document bugs in pre-production and customer environmentsConduct hands-on testing and troubleshooting, analysis of failure trends and root cause / corrective actionsWork cross-departmentally to investigate, reproduce, and resolve customer reported issuesContribute towards process and product documentation and refinement as necessaryParticipate in design reviews and provide feedback on hardware architecture and implementationPerform hands-on testing of prototypes and production unitsTroubleshoot complex hardware and software problemsIsolate the root cause of defects and work with engineering teams to resolve themAssist in building out new test environments and capabilitiesOther duties as assignedRequired Skills & AbilitiesExcellent problem-solving skillsStrong attention to detailAbility to document testing processes for use in technical manuals and/or product support siteAbility to work effectively in a team environment and communicate clearly with both engineering and non-engineering teamsAbility to troubleshoot complex hardware and software issuesExperience with prototype debug tools such as oscilloscope and multimeter, as well as techniques to identify and resolve issuesAbility to travel on occasionDesired SkillsScripting/coding experience with Python or PowerShellBasic understanding of electrical circuits/schematicsStrong foundational understanding of IP connected devicesEducation & ExperienceBachelor's degree or equivalent experienceInternship or academic project experience in hardware testing or electronics preferredAlertus Career AdvantagesPaid Time OffPaid Holidays401(k) Retirement PlanMedical, Dental, and Vision PlansShort-term Disability, Accident, Hospital, and Cancer InsuranceLive Near Your Work Homebuying Incentive ProgramEmployee Referral Bonuses$22 - $30.85 an hour The referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines.AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP