Technical Service Engineer
EPC Power
Technical Support Engineer
We are seeking a highly skilled and motivated Technical Support Engineer to join our team. The successful candidate will be responsible for supporting the field team and customers with technical issues or inquiries, generating internal and customer-facing technical documentation regarding our inverter-based products, and building out tooling for troubleshooting.
Responsibilities
- Provide technical support to the field team and customers, addressing and resolving complex technical issues or inquiries related to our inverter-based products.
- Develop and maintain internal and customer-facing technical documentation, ensuring clarity and accuracy.
- Design and build tooling for troubleshooting to enhance the efficiency and effectiveness of technical support.
- Collaborate with cross-functional teams, including engineering, product management, and customer service, to ensure comprehensive support and documentation.
- Conduct training sessions for the field team and customers to improve product knowledge and troubleshooting skills.
- Monitor and analyze technical support metrics to identify areas for improvement and implement solutions.
- Stay up-to-date with industry trends and advancements in inverter-based technology to provide informed support and documentation.
- Ability to understand and comply with all customer and EPC Power safety policies.
- Experience commissioning multi-MW energy projects
- Experience with typical commercial and industrial electrical power (480Vac, 3p)
- Strong problem-solving and troubleshooting skills
- Ability to work well within a team and clearly communicate technical progress and challenges
- Willing to travel up to 25% of the time
Desired Skills
- Bachelor's degree in Electrical Engineering, Physics, Computer Science, or a related field, and more than 5 years of relevant work experience
- Proven experience in technical support, preferably with inverter-based products.
- Expert problem-solving skills and the ability to troubleshoot complex technical issues.
- Proficiency with PSCAD or similar modeling software
- Familiar with typical commercial and industrial cabinet wiring, documentation, wiring harnesses
- Experience with NI/Labview, Python, MatLab/Simulink, and/or C programming languages
- Experience with CANBus and Modbus Communication
- Hands on lab skills, prototyping, testing, and cable harness fabrication
- Must be familiar with typical lab equipment including oscilloscopes, multimeters, soldering
- Excellent written and verbal communication skills, with the ability to create clear and concise technical documentation.
- Proficiency in building and using troubleshooting tools.
- Projects a professional image and strong business acumen during customer interactions
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational skills and attention to detail.
Benefits
- 401(k) with company matching
- Medical, dental, and vision insurance
- Disability and life insurance
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- Tuition reimbursement
- Employee Incentive Program (EIP)
EPC Power is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Technical Service Engineer in Poway, CA vacancy
- ...Field Service Engineer POSITION SUMMARY: Corporate Technologies seeking a Field Service Engineer to join our team. This role represents an advanced technical position within Field Services and is responsible for independently managing complex customer environments...SuggestedHourly payCasual workWork at officeMonday to FridayFlexible hoursShift work
Corporate Technologies LLC
Poway, CA17 hours ago $19 - $23 per hour
Overview: Evans Tire & Service Centers strives to create a family-like atmosphere for our team, and our customers. We have been servicing... ...General Service Technician is responsible for conducting non-technical automotive service repairs such as oil changes, tire and wheel...SuggestedBi-weekly payWork at officeLocal areaImmediate startEvans Tire And Service Centers
Poway, CA2 days ago- ...military bases, and more. This is a Field Service Technician role supporting our customer... ...purchases. Provide operator and/or technical training. Provide technical phone support... ...Degree in Electronics, Computer Engineering, or related field. ~2-7 years technical...Suggested
Astrophysics
Lakeside, CA3 days ago $80k - $140k
...general direction of the VP Sales and Marketing this position is responsible for assisting the sales organization by providing technical engineering support. This position will act as a technical liaison between a broad base of customers and supply chain partners....SuggestedFull timeWork at officeFlexible hours$19 - $31 per hour
...Field Engineer Morrow-Meadows Corporation is seeking a full time Field Engineer. The primary objective of the Field Engineer is to support the Foremen and General Foremen with administrative tasks that will allow the field supervisors the opportunity to spend...SuggestedFull timeWork at officeLocal areaFlexible hoursMorrow-Meadows
Poway, CA3 days ago$33 - $43 per hour
...energy transition, we are helping drive it forward.\n\nField Service Engineer, Medium Voltage, Western (San Diego, CA)\nLOCATION AND WORK... ....S. customers and suppliers, and supports warranty repairs, technical support, and extensive testing of the internal workings of SMA...Hourly payFull timeTemporary workApprenticeshipH1bWork at officeHome officeShift workNight shift$33.8 - $36.8 per hour
...over 80 countries. Our global sales and service network provides our customers with a local... ...and hydraulics and internal combustion engines, and the ability to read and understand... ...and customer care skills. Technical degree, previous lift truck repair, welding...Full timeTemporary workLocal areaWorldwideVisa sponsorshipFlexible hours- At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for general service technicians...
$15.5 - $40 per hour
...Service Technician Toyota of Poway - Poway, CA 92064 Salary Range $15.50 - $40.00 Hourly Position Type Full Time Toyota of Poway is growing to hire a Service Technician to join our team! Looking for ASE certified Technicians... Ideal candidates must be detail...Hourly payFull time- ...maintenance on customer lift trucks Maintain a service van and its inventory Process paperwork... ..., hydraulics, and internal combustion engines Ability to read and understand... ...service manuals, plan, and follow-through Technical degree, previous lift truck repair, welding...Temporary workVisa sponsorship
- ...Job Description Job Description Field Service Technician - Network & Technology... ...Acuative is seeking a dependable and technically capable hands-on Field Service Technician... ...remote Network Operations Centers (NOCs), engineers, project coordinators, and customer technical...Full timeWork at officeRemote workRelocation
$24 - $25 per hour
...curb appeal of the apartment community , delivering superior service to our residents, and supporting the maintenance team in all aspects... ...systems, HVAC, appliance repair, and general carpentry. Technical Skills : Ability to operate and maintain various hand tools...Hourly payFull timeFor contractorsFlexible hoursConAm Management Corporation
Poway, CA15 days ago- ...repaired parts as needed. Maintain accurate records of maintenance activities and spare parts inventory. Work with vendors, engineers, and production teams to resolve equipment issues. Train and support other technicians as needed. Follow all safety, environmental...Permanent employmentTemporary workFlexible hoursShift work
Somacis Inc
Poway, CA29 days ago - ...repairs to insure proper and safe operation of CAPSLO facilities. Performs building, plumbing, and equipment maintenance; janitorial services; and groundskeeping. Actual assigned duties may vary by location and particular work site needs. Priorities for special projects...Part time
Community Action Partnership of San Luis Obispo
Poway, CA3 days ago $22 - $34 per hour
...construction methods and most comfortable with a tool in your hands? If so, keep reading: We are looking for a Maintenance Service Technician who will perform a variety of basic handy-man tasks, using existing knowledge of how to measure, cut, drill, nail, and...For contractorsFor subcontractorWork at officeNight shiftEleven Western Builders
Escondido, CA17 days ago$17.5 - $18.5 per hour
...Overall Summary A technician that can perform common light duty services or repairs in an efficient manner Education Some Trade School Experience Less than 1 year Additional Information Salary range and benefits...Hourly payFull timeHyundai Motor America
Escondido, CA5 days ago$39 per hour
...Terms and Conditions ApplyThis individual will operate a mobile service vehicle and travel to customer locations to perform in-field,... ...removal, disassembly, and reconditioning, following prescribed technical manual procedures. This individual must be able to perform quality...Relocation packageWeekend workRDO Equipment
Lakeside, CA2 days ago$64.6k - $96.8k
...collaborative partnerships, we empower customers to elevate their service and ensure the highest safety standards. Ecolab is seeking a... ...protective equipment Paid training where you will develop the technical and customer skills needed to succeed in the role Receive a company...Hourly payMinimum wageFull timeTemporary workLocal areaVisa sponsorshipShift workNight shiftWeekend workEcolab
Escondido, CA1 day ago- ...Job Description Job Description Job description: Liberty Mechanical Inc. has opportunities for skilled, Residential HVAC Service and Repair Technicians. Exceptional people skills, professional appearance and clean driving record is a must! We offer excellent compensation...Full timeRelocation
Liberty Mechanical, Inc.
Poway, CA24 days ago $34 - $45 per hour
...Volkswagen Service Technician PositionWe are seeking experienced Volkswagen Service Technicians... ...up to date technical knowledge of current models and used vehicles... ...repairing vehicle automotive systems including engine, transmission, electrical steering, suspension...Hourly payMossy Ford
Escondido, CA3 days ago$50.42k - $83.6k
...Field Service Maintenance Technician Nikkiso Integrated Cryogenic Solutions (ICS) is a division of Nikkiso Cryogenics Industries a global manufacturer of cryogenic equipment and products for liquid oxygen nitrogen hydrogen and natural gas applications. Nikkiso (ICS)...Visa sponsorshipNikkiso Clean Energy & Industrial Gases
Escondido, CA1 day ago$34 - $45 per hour
We are seeking experienced Volkswagen Service Technicians to join our team. Our high volume... ...* Maintaining up to date technical knowledge of current models and used vehicles... ...repairing vehicle automotive systems including engine, transmission, electrical steering,...Hourly payFlexible hoursMossy Volkswagen Escondido
Escondido, CA3 days ago$65k - $150k
...Plumbing Service Technician We are seeking a skilled Plumbing Service Technician to join our team. The Plumbing Technician will be responsible for troubleshooting, repairing, and maintaining plumbing systems in residential settings. Mauzy Cooling, Heating, Plumbing...Temporary workFor contractorsWork experience placementLocal areaFlexible hoursMauzy Cooling, Heating, Plumbing, and Electrical
Escondido, CA1 day ago$70.72k - $87.36k
...has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for... ...of apprenticeship program. # Graduation from an accredited technical school with emphasis on diesel technology. # #...Hourly payPrice workFull timeApprenticeshipRelocation packageFlexible hours$38 - $43 per hour
...maintenance network in the country. Come join Prestige Fleet Services , where we have cutting-edge technology that reduces your admin... ...such as brakes, diagnostics, A/C systems, electrical systems, engine components, exhaust systems, after-treatment systems, lift-gates...Local areaShift workEpika Fleet Services, Inc.
Poway, CA1 day ago$33 - $46 per hour
...proud of at a company that will invest in your development and reward your ambition. Put your equipment mechanic skills to work as a Service Technician at RDO Equipment Co. When you do, you’ll get development opportunities and training as you make your mark on our growing...For contractorsLocal areaRelocation package- .... For box syrup, build racks and connect lines Fill installed equipment and adjust to proper mixture Prioritize and schedule service and PM calls to meet customer service windows Drive to location, evaluate situation and perform necessary work (may include plumbing...
$33 - $46 per hour
...proud of at a company that will invest in your development and reward your ambition. Put your equipment mechanic skills to work as a Service Technician at RDO Equipment Co. When you do, you’ll get development opportunities and training as you make your mark on our growing...For contractorsLocal areaRelocation package$22 - $25 per hour
...Credit community located in Escondido, California. This is a full‑time position that comes with a live on‑site unit. Overview As a Service Technician II, you will perform a variety of maintenance and repair duties that keep our communities in top condition. You will collaborate...Hourly payFull timeLive inWork at officeLocal areaAfternoon shift- Job Summary We are seeking a dedicated and reliable Pool Service Technician to join our team. In this role, you will be responsible for maintaining a route of residential and commercial swimming pools, ensuring they remain clean, safe, and in excellent working condition...Work at officeImmediate startMonday to FridayFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Service Engineer. Be the first to apply!
Related searches