Driver/Courier

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Employee discounts
• Wellness resources
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Full-Time Position

Position Title: Driver/Courier
Department: General Services
Reports To: Director of General Services
Position(s) Supervised: None

POSITION SUMMARY
This position is responsible for the following:

• Delivering and pick-up of blood products and related materials and supplies to and from designated locations.
• Maintaining schedules of critical deliveries to the airport for blood shipment, product pick-up from the airport as required and needed transport to the hospitals as requested.
• Transporting team members to designated blood drive location, perform required maintenance and stabilization of LifeMobile.
• Fulfilling inventory orders from warehouse and helping accounting department with purchasing request.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Drive the designated vehicle for delivery or pick up as needed. Deliver products, materials, and supplies as assigned.
• Follow written and oral instructions, asking questions and involving appropriate parties as necessary.
• Prioritize and change route with little to no notice depending on needs of the center, mobile drive sites, customers served and airline schedule.
• Acknowledge and work to resolve service complaints.
• Ensure procurement of empty containers and/or boxes as required.
• Follow all procedures required to preserve the quality of the blood product. Maintain a high level of integrity for blood product delivery, pick up and quality control.
• Issue or obtain customer signature on receipt or delivery as necessary.
• Provide support as needed for building and grounds maintenance, repair and overall janitorial duties as assigned.
• Fill in as Coach Driver as needed, providing safe transport of the BBA LifeMobile and all associated equipment to designated site.
• Provide safe transportation via BBA LifeMobile of mobile team members to different locations throughout the state as scheduled to do.
• Ensure that all necessary maintenance/upkeep is completed for BBA vehicles. Perform appropriate pre-inspection of vehicle(s) prior to departure.
• Perform all duties in compliance with applicable regulatory agencies (OSHA, DOT, cGMP standards)
• Overnight/out of town travel as scheduled.
• Ensure warehouse orders are filled and supplies are sent to designated locations.
• Receive supplies into warehouse following establish procedures.
• Work closely with purchasing to obtain and maintain supply inventory levels.
• Performs other duties as assigned.

CUSTOMER INTERACTION/PROBLEM SOLVING
Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Must make customers needs a high priority in face-to-face, e-mail or telephone contact. Must consistently deliver service in a timely, accurate, professional and friendly manner. Demonstrate a high level of problem-solving skills, has the ability to take direction and attention to detail.

QUALIFICATION REQUIREMENTS
To perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

GENERAL KNOWLEDGE, SKILLS AND ABILITIES

• Ability to meet deadlines in a constantly changing environment,
• Ability to follow written procedure.
• Ability to prioritize workflow to optimize efficiency.
• Writing must be legible and recording of information accurate.
• Must be able to maintain a calm demeanor in all situations.
• Make responsible decisions and obtain assistance if needed.
• Must have strong customer service, telephone manners, and communication skills.
• Must be able to maintain donor confidentiality.
• Able to adapt to change.
• Work harmoniously with others.
• Maintain a high degree of tact and discretion in all contact with donors and customers.
• Present a professional appearance and attitude.
• Treat all BBA equipment, vehicles and material with utmost care.
• Meet physical demands necessary for effective job performance.
• Use universal precautions when in contact with potentially infectious materials such as blood specimens or blood products.
• Recognize problems, identify causes, and find solutions.
• Must be able to stand or sit for long periods of time while performing duties.
• Must be able to lift heavy boxes on a routine basis. (Up to 60 lbs.)
• Must be able to perform repetitive motions and recording.

EDUCATION
Minimum H.S. Diploma or equivalent.

EXPERIENCE
Experience relevant to responsibilities of position.

CERTIFICATES, LICENSES, ETC.
Current Alaska Drivers License. Must currently have or must be able to obtain a Class B CDL within 90 days of hire.

WORK ENVIRONMENT
Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace. BBA provides vaccination for Hepatitis B if desired and provides for personal protective equipment as needed for the position. Hours of work will vary according to the schedule of blood drives. May be required to work an irregular schedule, with some long hours on occasion.