Program Manager

This role is a full-time, permanent position working directly for Insight Global (within our Consulting division). This person will be overseeing a portfolio of Hardware/Datacenter Managed Services Projects. Experience in IT Hardware Managed Services is a requirement for the role. About The Company: Insight Global Consulting is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation. We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit. These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do. About This Role: The Program Manager oversees operational and quality delivery of the projects within their portfolio. This position ensures effective project design and execution while fostering strategic relationships. Manages employees focused on strategic, business and action plans to achieve specified goals and objectives. What You'll Do: Oversee, manage, and provide training to Project Managers and Coordinators Serves as the primary escalation point of contact for project and internal stakeholders Ownership of complex programs/projects Teach and perform operational practice tasks Creation and standardization of documentation of program, customer or service offering artifacts in addition to responsibilities for enhancements and version control Support and create practice specific training and knowledge Serve as a direct manager to consultants. Not limited to but including: Effectively communicate roles and responsibilities to accomplish project objectives Build a balanced relationship and provide performance feedback Manage culture to drive team performance Offer any professional support needed All other job duties as assigned Goal is 50% Program Management / 50% People Management People-leader Direct reports may include Project Managers & Project Coordinators Minimum Qualifications: Minimum of 6-8 years of project/program management, related professional experience and/or PMI certification Excellent oral and written communication skills Ability to understand, articulate and provide impactful value to a service offering, customer or business Excellent presentation skills and experience presenting to senior management Ability to communicate effectively with both technical and non-technical individuals Ability to effectively influence and communicate with all levels of stakeholders Excellent meeting, workshop, and facilitation skills with proven knowledge of fostering participation and collaboration in small and large groups Demonstrated track record of managing and delivering program or portfolio financial management Proven client interfacing and in-person communication skills Proven track record of establishing and maintaining cross-team relationships and collaboration #J-18808-Ljbffr Insight Global