White Pond Waterfront Director

White Pond Waterfront Director Responsible for all aspects of waterfront operation, including supervision of lifeguards and head lifeguards, providing water support to all program areas, and interacting directly with beach members. The director must be friendly, courteous, and knowledgeable of facility rules, regulations, and operations. Strong organizational skills and the ability to multi‑task in a fast‑paced environment are required. The director reports directly to the Beede Swim and Fitness Center Aquatics Supervisor. Pay range: $21.00‑$35.00 per hour (starting pay based on qualifications). This is an hourly, full‑time seasonal position consisting of up to 40 hours per week, scheduled May 15 – August 14, Sunday – Thursday 11:00‑7:00 PM. *Applicants must be authorized to work in the United States without the need for sponsorship now or in the future. Applicants will continue to be accepted and may be considered until the positions are filled. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. The Town values diversity and welcomes candidates of all backgrounds. Appointment of the final candidate will be contingent upon the results of pre‑placement conditions including CORI and SORI checks. Costs of these pre‑placement requirements will be borne by the Town. EEO Statement The Town of Concord, MA is an EEO Employer. The Town seeks employees who embody our values of integrity and respect, value service and collaboration, and support innovation and accountability. We are dedicated to fostering a workforce that embraces diverse identities and perspectives, strives for excellence, and upholds responsibility in all we do. Department: Human Services – Recreation Salary Grade: MISC 2 Reports To: Aquatics Supervisor FLSA Status: Non‑Exempt Appointed By: Town Manager Date: February 2026 General Summary Under the general supervisor of the Aquatics Supervisor(s), the Waterfront Director directly oversees White Pond beach operations, including member interactions, oversight of head lifeguards and lifeguards, and ensuring that visitors are properly checked in. The position requires attention to detail, strong organizational skills, and creative thinking. The job involves varied duties requiring judgment and initiative, such as lifeguarding the beach, setting expectations, and acting as a backing park attendant. Essential Job Functions Receives general direction and supervision from the Aquatics Supervisor and Beede Swim and Fitness Center General Manager. Directs and supervises lifeguards and head lifeguards and schedules their shifts. Establishes and maintains beach policies and procedures to ensure professional standards of operation. Assists in planning and implementing staff training for seasonal operation. Ensures all staff is trained in proper use of beachfront equipment and monitors proper use. Ensures lifeguard staff are properly dressed and in uniform during hours of operation. Surveys waterfront area daily and keeps it free of hazards and debris. Completes all required documentation for the Department and Board of Health in a timely, accurate manner. Addresses all environmental, guest, and staff concerns effectively and efficiently. Conducts a daily safety, cleanliness, and repair inspection of the facility. Assigns, maintains, and oversees employee work schedules and tasks; ensures adequate lifeguard coverage at all times. Makes all weather‑related decisions in coordination with the Recreation Supervisor during White Pond hours of operation. Maintains an inventory list and ensures all equipment is in working order at all times. Provides written and verbal evaluations of beachfront staff by assigned deadlines. Oversees beachfront office operations, including checking timecards and schedules. Performs other related duties as assigned by the Aquatics Supervisor or Beede Center GM. Supervisory Responsibility Directly supervises lifeguards and provides functional oversight to other aquatics staff. Responsibilities include scheduling staff, planning, assigning, and directing work; appraising performance, addressing complaints, and resolving problems. Education & Experience Preferred experience working in a recreation or leisure setting. Excellent communication, interpersonal, and customer service skills. Minimum of 2 years of waterfront experience. American Red Cross Lifeguard Training (includes First Aid & CPR) with Waterfront Certification. Knowledge, Skills & Abilities Thorough understanding of customer service and its relationship to participant satisfaction. Excellent customer service skills to communicate effectively with all members of the public, including children, adults, and senior citizens, and enforce facility rules and regulations. Dependability, punctuality, and flexibility in working hours. Ability to lead, motivate, and train a team and maintain effective working relationships. Working Conditions & Physical Demands Must be able to lift and/or move up to 50 pounds and stand for long periods of time. The position is outdoors and may involve exposure to extreme temperature variations, noise, odors, and other environmental factors. Frequent interruptions and rapid task completion are common. Work may be performed in various weather conditions, and basic computer and office equipment use is required. The above statements describe general nature and level of work; this is not an exhaustive list. This job description does not constitute an employment agreement and is subject to change by the employer. #J-18808-Ljbffr