Patient Outreach Specialist

Requisition Details

GENERAL REQUISITION INFORMATION


EEO Statement:


UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.

Location
Omaha, NE


Requisition Number:
Staff_14993


Department
Int Med Infectious Diseases 50000589


Business Unit
College of Medicine


Reg-Temp
Full-Time Regular


Work Schedule
Weekdays and weekends; Hours may vary


Remote/Telecommuting
No remote/telecommuting opportunity


Position Summary


The Benefits Specialist is responsible for the end-to-end administration of client eligibility and enrollment for the University of Nebraska Medical Center (UNMC) Ryan White programs. This role serves as a critical link to ensuring that individuals with HIV receive continuous access to core medical and support services while maintaining compliance with HRSA/HAB federal guidelines. Key duties include conducting comprehensive eligibility assessments, adjudicating applications, The Benefits Specialist also acts as an advocate, educating, assessing and assisting patients with identifying state, federal and private insurance options and ensuring the Ryan White program remains a payor of last resort.

Position Details

Additional Information

Posting Category
Healthcare


Working Title
Patient Outreach Specialist


Job Title
Health Care Specialist


Salary Grade
HC14S


Appointment Type
B1 - REG MGR PROF SALARY


Salary Range
$46,000 - $69,000/annual


Job Requisition Begin Date
09/11/2026


Application Review Date
09/23/2026


Review Date Information:


Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.

Required and Preferred Qualifications


Required Education:
Associate's degree or equivalent


If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)


NA

(Will consider five years education/related experience)

Required Experience
3 years


If any experience is required, please specify what kind of experience:


Experience related to social services, human services, public health to include a strong understanding of state and federal benefits (i.e. Medicare, Medicaid, Affordable Care Act, and private insurance)..

(Will consider five years education/related experience)

Required License
No


If yes, what is the required licensure/certification?

Required Computer Applications:
Not Applicable


Required Other Computer Applications:

Required Additional Knowledge, Skills and Abilities:


1. Excellent interpersonal skills.
Communication Skills: Strong verbal and written skills. This position will be communicating with clinical personnel, patients, internal staff and external entities including but not limited to local, state and federal government programs, insurance companies, and community resource entities
2. Cultural Competence: Ability to work with and build trust with diverse, vulnerable populations affected by HIV.
3. Results Driven Professional: Evidence of self-motivation, creativity, and flexibility in meeting objectives.
4. Analytical Skills: Analytical Skills: Ability to collect, organize and analyze situations and information to identify gaps, or barriers, search out pertinent facts, identify and assist with logical, actionable solutions.
5. Computer proficient.
6. Organizational Skills: Proficient in managing complex projects, prioritizing multiple tasks, attention to detail and accuracy to enhance outcomes
7. Ability to work effectively with department coworkers, research subjects and external customers.
8. Confidentiality: Strict adherence to HIPAA and confidentiality standards

Preferred Education:
Bachelor's degree


If any degree/training is preferred, please specify the type:


Social Work, Human Services, Public Health.

Preferred Experience:

Preferred License:
No


If yes, what is the preferred licensure/certification?:

Preferred Computer Applications:
Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook


Preferred Other Computer Applications:
EPIC


Preferred Additional Knowledge, Skills and Abilities:

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