Service Cashier

Job Description

Job Description

Bayway Auto Group is an award-winning and growing auto group in the Houston and surrounding area that holds a reputation of excellence and prides itself on its commitment to customer satisfaction! 

We truly value our team members, as they hold the most important job there is, ensuring that our customers have a wonderful car buying experience. We offer competitive pay & benefits and enjoy rewarding and recognizing them for outstanding effort and results.  We are currently searching for a Service Cashier  who has a high level of integrity, is hardworking and motivated to join our team. 

Position Summary

Position: Service Cashier

Classification : Full Time; Non-Exempt                                                                                                 

Reports To : Service Manager/Director

Work Location : In person; South Houston near I-45 and Beltway 

Essential Duties include but are not limited to:

• Inspect service repair orders and/or parts invoice for proper completion and accuracy
• Reconcile the repair orders by transferring the appropriate information from each repair order hard copy to the soft copies
• Collect the total retail charges from the customer in cash, check, Credit/Debit Card or authorized charge account
• Provide the customer with the proper change and/or receipt
• Control the keys associated with completed repair orders, return keys to the customer/or porter when bills are paid, and direct customers to where they may find their vehicle
• Scan repair orders into the company DMS as directed by the service manager
• Answer the service department telephone, transfer calls to the people requested or best suited to take the calls, and take written messages when the needed personnel are not available, and set service appointments as necessary
• Control and turn into the business office any sublet bills associated with the repair orders
• Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines
• Other Duties May be assigned

Knowledge, Skills & Abilities:

• Able to work individually as well as part of a team.
• Ability to read, write, comprehend written instructions and information
• Basic math skills
• Excellent customer service skills
• 6-12 months previous automobile dealership experience (preferred)

Relevant Work Experience & Other Requirements:

• Must meet dealerships requirements for employment which include background check and drug screening
• Must have a valid driver’s license and be insurable based on driving record.
• Must be a minimum of eighteen years of age 
• High school diploma or equivalent
• Must be punctual and reliable.
• Must be available to work Saturdays

Physical Requirements:  

• Must be able to sit, stand, and/ or walk for extended periods of time