Experienced Veterinary Receptionist - Sheboygan, WI

Experienced Veterinary Receptionist OpportunitySheboygan Animal Hospital is Hiring an Experienced Veterinary Receptionist!Role: Experienced Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: 4 days per week with rotating SaturdaysBenefits HighlightsFinancial Rewards that Grow with You: Competitive compensation, 401(k) matching, tuition support, and referral bonusesWellness & Peace of Mind: Medical, dental, and vision coverage with supplemental options for eligible full-time employees, paid parental leave for eligible employees, Sick Time / Paid Time Off, and valuable employee pet benefitsProfessional Growth & Recognition: Quarterly Team Rewards, professional development opportunities, continuing education allowance, and uniform allowanceLifestyle Perks You'll Appreciate: A four-day weekday schedule, six paid holidays for eligible full-time employees, an Employee Assistance Program, and an employee discount programLooking for a Veterinary Receptionist Role Where Great Client Service and a Great Team Go Hand in Hand?At Sheboygan Animal Hospital, we believe exceptional patient care starts with caring for the people who make it possible.We're a 3.5-doctor small animal and pocket pet/exotic practice in Sheboygan, Wisconsin, and we're looking for an experienced Veterinary Receptionist who is passionate about client service, can stay organized when things get busy, and wants to be part of a team that genuinely enjoys working together.If you're looking for a hospital where your contributions are valued, your ideas are heard, and your professional growth is supported, you may have found your next work home.Why Our Veterinary Receptionists Love It HereA 4x10-hour weekday schedule that supports work-life balanceFlexibility when life happensA supportive environment where questions are welcomed and growth is encouragedLeaders who listen, value your ideas, and appreciate your contributionsOpportunities to expand your skill set and take on more responsibilityHigh standards of care and a team that's proud of the medicine we practiceMentoring and professional development opportunitiesA team that celebrates birthdays, milestones, and everyday winsWhat Our Veterinary Receptionists DoGreet clients and patients with warmth and professionalismAnswer phones, route calls appropriately, and respond to voicemails promptlySchedule appointments and efficiently manage a multi-doctor calendarCheck patients in and out while maintaining accurate client and patient informationCollect payments, process invoices, and review estimates with clientsMaintain accurate patient records and document client communicationsHandle client concerns with empathy and professionalism, escalating when additional support is neededHelp coordinate appointments and hospital flow throughout the dayJump in to support teammates and help keep the day running smoothlyWhat You'll BringPrevious experience in a client care roleStrong customer service skills with a focus on building long-term client relationshipsExcellent multitasking skills and the ability to remain calm in a fast-paced environmentCompassionate communication skills, especially during sensitive or emotional situationsStrong attention to detail when updating patient records and documenting communicationExperience coordinating appointments, managing schedules, and supporting efficient clinic flowA positive, supportive, and team-focused attitudeConfidence to take ownership of your responsibilities while knowing when to ask for helpA willingness to learn, grow, and encourage the growth of othersThe Extras You'll Actually FeelAt Sheboygan Animal Hospital, we want you to have a career you can feel good about—and a life outside the hospital you have time to enjoy.You'll have a four-day weekday schedule, flexibility when life happens, mentoring, professional development, and leaders who genuinely value what you bring to the team. You'll be encouraged to ask questions, share ideas, and continue building your skills.Benefits You Can't BeatFinancial BenefitsA flexible approach to compensation that reflects your skill set and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree/discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programJoin Our Team!If you're an experienced client service professional who enjoys building relationships, staying organized, and helping a busy veterinary hospital provide an exceptional experience, Sheboygan Animal Hospital would love to meet you.Bring your communication skills, positive attitude, and ability to keep things moving when the day gets busy. We'll bring the supportive team, four-day weekday schedule, mentoring, and opportunities to grow.Join us in making a difference for pets and the people who love them—apply today!Diversity, equity, inclusion, and belonging are core values at Sheboygan Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.