Resident Service Site Manager

På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen. Denna position rapporterar till: Field Service Manager At ABB, we are dedicated to addressing global challenges through innovation, sustainability, and digital transformation. As a Resident Service Site Manager, you will play a critical role in keeping vital industrial operations running at peak performance, directly contributing to the reliability of a major LNG facility. Under the direction of the Systems Service Leader, the Resident Service Site Manager works to ensure ABB systems operational stability on site. Duties include but are not limited to system optimization, emergency troubleshooting, and maintenance activities lead, for ABB Medium Voltage (MV) drives and motors. This role is based full‑time at a customer LNG facility in Cameron, Louisiana where the Site Manager / ABB Resident Representative is responsible for overseeing and coordinating the customer‑ABB service requests, directing the diagnosis and resolution of technical issues, and ensuring that the ABB system operates at a high level of system reliability and customer satisfaction. This role emphasizes planning, supervision of technical operations and hands‑on emergency activities. In this capacity, the Site Manager serves as the primary ABB representative, fostering strong customer relationships, ensuring alignment with contractual and operational objectives, and guiding customer maintenance personnel in the operations of advanced medium voltage drive technologies. Location: Cameron, Louisiana, USA (Onsite Resident – LNG Facility) Work Schedule: Monday – Friday 8 hours The work model for the role is Onsite . This role is contributing to the Motion Service division in the US. Key Responsibilities Take ownership of the performance and reliability of ABB Medium Voltage (MV) drives and motors installed at the facility. Diagnose complex technical challenges and deliver effective, timely solutions. Act as the main point of contact between the Customer and ABB. Lead maintenance and troubleshooting of ABB equipment with confidence and autonomy. Partner closely with the customer to plan and execute maintenance strategies, including outage planning and support. Provide expert recommendations on spare parts, system improvements, and long‑term reliability. Act as a trusted advisor, sharing knowledge, coaching others, and strengthening customer relationships. Communicate effectively with customers, vendors, and all organizational levels, including senior management. Deliver clear, high‑quality service reports and maintain strong communication across all stakeholders. What you Bring Required Bachelor’s degree in electrical, mechanical or technical engineering field with a minimum of 8 years of relevant experience. Valid driver’s license. Authorization to work in the United States. Ability to communicate with all levels in the organization, from field technicians to senior management. Ability to obtain a Transportation Worker Identification Credential (TWIC). Preferred Previous site management experience. Experience with Medium Voltage drives and power electronics. Knowledge of motors, transformers, switchgear, and industrial communication protocols. Ability to interpret electrical schematics, wiring diagrams, assembly drawings, and technical documentation. Work Environment & Physical Requirements You will work in a dynamic industrial setting where no two days are the same. This role involves hands‑on interaction with advanced equipment and may include working at heights, in varying weather conditions, and around energized systems. Safety, awareness, and professionalism are essential at all times. Location & Commitment M-F schedule: 8‑hour shifts. Based full‑time at a customer LNG facility in Cameron, Louisiana. Relocation Required (within a 1.5‑hour commute, Lake Charles, LA recommended). Benefits Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus. Vision benefit. Company paid life insurance (2X base pay). Company paid AD&D (1X base pay). Voluntary life and AD&D – 100% employee paid up to maximums. Short Term Disability – up to 26 weeks – Company paid. Long Term Disability – 60% of pay – Company paid. Ability to “buy‑up” to 66 2/3% of pay. Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance). Parental Leave – up to 6 weeks. Employee Assistance Program. Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption. Employee discount program. 401k Savings Plan with Company Contributions. Employee Stock Acquisition Plan (ESAP). ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. Equal Employment Opportunity Statement ABB is an Equal Employment Opportunity and Affimative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to sex, marital status, citizenship, age, race and ethnicity, including but not limited to traits historically associated with race or ethnicity, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your rights as an applicant, please visit As an Equal Employment Opportunity and Affimative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at View phone number on click.appcast.io. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees Health, Life & Disability #J-18808-Ljbffr ABB Schweiz AG