Automotive Service Manager - Toyota/Volvo of Keene

Job Description

Job Description

AUTOMOTIVE SERVICE MANAGER

TOYOTA & VOLVO | FENTON FAMILY DEALERSHIPS

Keene / Swanzey, New Hampshire

$125,000-$150,000 ANNUAL EARNING POTENTIAL

Full Benefits | 21-Bay Service Facility | Family-Owned for Over 40 Years

A STRONG FOUNDATION. TWO EXCEPTIONAL BRANDS. YOUR NEXT GREAT OPPORTUNITY.

Great service departments are built by great people. Exceptional leaders help them reach even greater heights.

For more than 40 years, Fenton Family Dealerships has proudly served our community as a family-owned and operated automotive business.

Our reputation is built on relationships, integrity, customer loyalty, and a commitment to doing things the right way. Those values have helped us establish a strong foundation, and they're the same values that will guide our future.

Today, we're looking for an accomplished Automotive Service Manager to build on that foundation and help lead our Toyota and Volvo service operations into their next chapter.

This isn't about starting over. It's about building on something established-and making it even better.

WHY EXPERIENCED LEADERS CHOOSE FENTON

A FAMILY-OWNED BUSINESS WITH DEEP COMMUNITY ROOTS

For more than four decades, we've built lasting relationships with our customers, employees, and neighbors.

We believe that successful dealerships are built through trust, consistency, teamwork, and people who genuinely care about the business and one another.

TWO RESPECTED BRANDS. ONE EXCEPTIONAL LEADERSHIP OPPORTUNITY.

Toyota and Volvo represent two of the industry's most recognized automotive brands.

This position offers the opportunity to lead service operations across both brands, combining the strengths of an established Toyota service business with the premium service experience expected by Volvo customers.

AN ESTABLISHED OPERATION WITH THE RESOURCES TO SUCCEED

Our 21-bay service facility is supported by experienced technicians, a shop foreman, dedicated service advisors, internal support personnel, a BDC team, and an established parts department.

You'll be joining an operation with the people, resources, and infrastructure already in place to support your leadership.

We believe great managers should be able to focus on developing people, strengthening processes, and delivering results-not trying to do everything themselves.

A PLACE WHERE YOUR EXPERIENCE MATTERS

We're looking for someone who brings ideas, inspires people, leads with integrity, and takes ownership of performance.

We value thoughtful leadership, open communication, and a commitment to continuous improvement.

Your experience and perspective will help us build on our success and create even more opportunities for our employees and customers.

THE OPPORTUNITY

As our Automotive Service Manager, you will play a key leadership role in the continued success of our Toyota and Volvo service operations.

Your responsibilities will include:

• Leading, coaching, and developing service advisors, technicians, and support personnel.
• Building on an established culture of accountability, teamwork, and customer care.
• Driving service department performance, operational efficiency, and profitability.
• Strengthening technician productivity, workflow, and repair quality.
• Maintaining outstanding customer satisfaction and manufacturer service standards.
• Partnering with shop, parts, and BDC leadership to create a seamless service experience.
• Recruiting, mentoring, and retaining talented employees.
• Identifying opportunities for continued improvement and sustainable growth.

THE LEADER WE'RE LOOKING FOR

We want an experienced automotive professional who understands that great leadership is about people as much as performance.

The ideal candidate will have:

• Proven automotive service management experience, preferably in a franchised dealership.
• A successful track record of developing teams and achieving departmental goals.
• Strong knowledge of fixed operations, service department KPIs, and financial performance.
• Excellent communication, coaching, and problem-solving abilities.
• A hands-on, positive, and accountable leadership style.
• A commitment to delivering an exceptional customer experience.

Toyota, Volvo, or multi-brand dealership experience is preferred, but we welcome accomplished leaders from other automotive franchises.

COMPENSATION & BENEFITS

$125,000-$150,000 in Target Annual Compensation

• Competitive salary with performance-based incentives
• Full employee benefits package
• Established 21-bay service operation
• Dedicated operational and administrative support
• Opportunity to grow with a respected family-owned dealership group

BUILD ON A PROUD TRADITION. HELP SHAPE WHAT COMES NEXT.

At Fenton Family Dealerships, we're proud of our history and the people who have helped make it possible.

We're equally excited about our future.

We're looking for a leader who recognizes the value of a strong foundation-and has the vision, experience, and passion to build on it.

If you're an accomplished Automotive Service Manager seeking a long-term opportunity with respected brands, an established team, and a family-owned organization that values relationships and results, we'd welcome the opportunity to speak with you.

YOUR NEXT GREAT OPPORTUNITY STARTS HERE.

Apply today and discover the Fenton Family difference.

All applications will be handled confidentially.

Valid driver's license required.

Fenton Family Dealerships is an Equal Opportunity Employer.