Lot Attendant

Do you know your way around a parking lot better than most people know their own neighborhood? Do you enjoy being outdoors, staying busy, and having every day look a little different?


If so, we want YOU on our team!


$18 - $21 hr. (Shift schedule will be reviewed if you are selected to interview with the team).

What You Will Do:
• Consistently perform vehicle intake, storage, organization, and release activities safely and efficiently.

• Maintain accurate records.
• Provide excellent customer service supporting towing operations.

• Demonstrate reliability, attention to detail, teamwork, and compliance with all safety and company standards.

• Maintain 99% vehicle location accuracy .

• Process vehicle releases within 15 minutes or less .

• Achieve zero unauthorized vehicle releases .

• Maintain zero preventable vehicle damage incidents .

• Keep customer satisfaction ratings above 90% .

• Ensure 100% compliance with documentation and release procedures.

COMPETENCIES

• Ability to work efficiently in a fast-paced, outdoor environment.

• Ability to follow written and verbal instructions.

• Knowledge of and adherence to safety policies and procedures.

• Basic math skills for processing and verifying vehicle-related information.

• Ability to accurately document and maintain vehicle records.

• Sound judgment when handling vehicles and interacting with customers.

• Effective problem-solving skills in routine and unexpected situations.

• Basic understanding of towing, recovery, and vehicle storage operations.

• Ability to safely operate authorized equipment and lot vehicles as trained.

• Commitment to maintaining a safe, organized, and efficient work environment.

QUALIFICATIONS

Minimum Qualifications
• Valid driver's license with a clean driving record

• Possess or be eligible to apply for a DCJS certification, if required.

• Ability to safely operate manual and automatic transmission vehicles
• Ability to safely drive and maneuver cars, trucks, and SUVs in tight spaces
• Reliable attendance and punctuality

Preferred Qualifications: Previous experience in towing, vehicle recovery, parking enforcement, or lot management, knowledge of towing regulations.

PHYSICAL REQUIREMENTS
Physically capable of performing demanding outdoor work, including standing, walking, lifting up to 50 pounds, bending, climbing, and safely moving vehicles throughout the day. Able to work efficiently in all weather conditions while following established safety procedures and towing industry standards.

WORK ENVIRONMENT
Work in an outdoor environment supporting towing and vehicle management operations. Must have the ability to safely perform duties in various weather conditions, around moving vehicles and equipment, while maintaining professionalism, customer service, and compliance with all safety regulations.

REQUIRED NOTICES

Equal Employment Opportunity. Valor Fleet Services is an Equal Opportunity Employer. We do not discriminate against any employee or applicant on the basis of race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion or creed, sex (including pregnancy, childbirth, lactation, and related medical conditions), sexual orientation, gender identity or expression, national origin or ancestry, age (40 and over), physical or mental disability, genetic information, marital or familial status, military or veteran status, citizenship status, or any other characteristic protected by federal, state, or local law. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, compensation, benefits, training, transfer, discipline, and separation.


Essential Functions and Reasonable Accommodation. The Essential Functions stated above are the fundamental duties of this position and were prepared in writing before the position was advertised or interviews were conducted, so that they may serve as evidence of the essential functions of the job under the Americans with Disabilities Act, 42 U.S.C. § 12111(8). Valor Fleet Services provides reasonable accommodation to qualified individuals with disabilities to enable them to perform these essential functions, unless doing so would impose an undue hardship. Applicants and employees who need an accommodation should contact Human Resources.


Pregnancy, Childbirth, and Related Medical Conditions. You have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions, including lactation. Consistent with the federal Pregnant Workers Fairness Act, the PUMP for Nursing Mothers Act, and applicable state law, including the South Carolina Pregnancy Accommodations Act, S.C. Code Ann. § 1-13-10 et seq. Valor Fleet Services provides reasonable accommodations for known limitations related to pregnancy, childbirth, or related medical conditions unless doing so would impose an undue hardship. You will not be required to accept an accommodation you did not request, and you will not be required to take leave if another reasonable accommodation can be provided.


Compensation Disclosure and Wage Discussions. Where required by law including the Maryland Wage Range Transparency Act and Virginia's pay transparency law effective July 1, 2026, the wage or salary range, a general description of benefits, and any other compensation offered for this position will be disclosed in each public and internal posting. Valor Fleet Services does not seek or rely on an applicant's wage or salary history where prohibited by law. Employees have the right to inquire about, discuss, or disclose their own wages or those of other employees, and will not be retaliated against for doing so.


Fair Labor Standards Act Classification. The FLSA classification stated above reflects Valor Fleet Services' good-faith determination as of the date of this description. Classification depends on actual job duties and compensation rather than job title, and is subject to periodic review and change.


Employment Eligibility. All offers of employment are contingent on satisfactory completion of Form I-9 employment eligibility verification. Where required by state law, Valor Fleet Services participates in E-Verify, including for all employees in South Carolina, for employees in North Carolina where the company employs 25 or more individuals in that state, and for employees in Tennessee where the company employs 35 or more full-time equivalent individuals.


At-Will Employment. Employment with Valor Fleet Services is at will. Nothing in this position description creates a contract of employment, express or implied, or a guarantee of employment for any specific duration. Either the employee or the company may end the employment relationship at any time, with or without cause and with or without notice, subject to applicable law.

Scope of This Description. This position description describes the general nature and level of work performed and is not an exhaustive list of all responsibilities, duties, and skills required. Duties may change at any time based on business needs.