F & I MANAGER

F & I Manager

Job Category: Dealership Administration

Requisition Number: FIMAN004050

Posted: July 10, 2026

Full-Time

Location: Modern Toyota of Asheboro, Asheboro, NC 27203, USA

Description

Summary: Produces additional revenue for the dealership by selling finance and insurance programs and other appropriate after-sale items to new- and used-vehicle customers.

Essential Duties:

• Sells financing and credit life, accident, and health insurance to customers.
• Provides customers with thorough explanation of aftermarket products and extended warranties.
• Converts cash deals to finance.
• Establishes and maintains good working relationships with several finance sources, including the manufacturer.
• Processes finance and lease deals accurately and fairly through financial sources to secure approval.
• Conducts business in an ethical and professional manner.
• Processes all federal, state, and dealer paperwork related to vehicle transaction.
• Understands and complies with federal, state, and local regulations that affect the new- and used-vehicle and finance departments.
• Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.
• Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.
• Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.
• Provides customers with complete explanation of manufacturer and dealership service procedures and policies.
• Seeks new lending institutions to secure competitive interest rates and finance programs continually.
• Manages the alternative finance source program to ensure that several sources are available.
• Seeks insurance companies for insurance paper.
• Maintains insurance files.
• Sets up and maintains a program which will ensure 100 percent turnover to the F&I department.
• Provides sales force and sales managers with current information about finance and lease programs continually.
• Trains the sales staff regarding the benefits of financing, insurance and extended service programs.
• Works with sales managers to secure a reasonable profit from every sale.
• Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income.
• Ensures collection of all finance and insurance fees.
• Takes all credit applications.
• Prepares reports on finance penetration.
• Works closely with general sales manager to establish sales department goals and objectives and ensures that they are achieved.
• Attends managers meetings.
• Handles all rate quotations.
• Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Processes salespersons' "end of month" commission sheets for accounting office payroll.
• Supervises and trains designated backup to ensure continued efficiency and profitability in the F&I manager's absence.
• Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.
• Maintains a professional appearance.
• Maintains a clean and professional work environment.
• Other duties may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• One to three years in a retail sales environment
• One year in an automotive dealership sales position

Communication Skills:

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to read and interpret documents such as financing and leasing agreements, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations:

• NADA Salesperson Certification preferred
• State Sales License will be applied for upon hire
• Valid Driver's License

Physical Demands:

• Walking, sitting, standing, stooping and driving automobiles, SUVs, vans, pickup trucks, etc.
• Ability to get in and out of vehicles on a frequent basis for test drives with customers, for vehicle demonstrations and other purposes related to the sales and leasing of new and used vehicles.
• Sitting to perform routine administrative tasks, using fine motor skills, to type using a keyboard, and operate basic office equipment, such as a telephone, scanner/copy machine and calculator.

Work Environment:

• The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job. While this list is intended to be an accurate reflection of the current job, Modern reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed. This document does not represent a contract of employment.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.