Shift Supervisor

Job Description

Job Description

Description:

RKS Ventures, Inc. is a franchisee of Freddy's. We're looking for the best and brightest to deliver a unique mix of fun, fresh food and genuine hospitality! Founded in 2002, Freddy’s has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service.

New Opportunity: Shift Supervisor at Freddy's

Are you looking for a dynamic work environment where you can make a real impact? Do you thrive in a fun and loving atmosphere that values hospitality and teamwork?

Join RKS Ventures, Inc., a proud franchisee of Freddy's, and step into a role that not only offers competitive pay but also a chance to grow personally and professionally. As a highly skilled Shift Supervisor, you'll lead a passionate team, ensuring our guests receive the best service possible while enjoying delicious food and treats.

Why Become a Shift Supervisor at Freddy’s?

• Competitive Pay – Based on your experience and availability
• Flexible Scheduling – Full-Time or Part-Time Options
• Health, Dental & Vision Insurance
• 401(k) Retirement Plan & Paid Time Off
• Free Meals, Work Anniversary Gifts & Birthday Rewards
• Leadership Development & Internal Promotions
• Scholarship Opportunities
• Team-Focused Culture – A positive work environment
• Exclusive Discounts – Including slip-resistant shoes, hotels, theme parks & more

This is more than just a job—it’s a career opportunity with one of the fastest-growing fast-casual brands in the country.

Location: 6513 KINGSTON PIKE 6502 Kingston Pike, Knoxville, TN 37919, USA

Apply now — we’re hiring immediately!

Be part of a team where your leadership drives guest satisfaction, team success, and your future.

Key Responsibilities:

• Set the tone for each shift with an upbeat, can-do attitude
• Supervise team members and support daily restaurant operations
• Deliver exceptional guest service and maintain food quality standards
• Assist with hiring, training, and developing new team members
• Open/close the restaurant, count drawers, and complete daily checklists
• Resolve guest concerns quickly and professionally
• Lead by example and ensure a clean, safe, and welcoming environment

Qualifications:

• Prior leadership experience in restaurant or retail (QSR preferred)
• Excellent communication and decision-making skills
• Passion for hospitality and team success
• Reliable transportation and flexible availability
• Strong multitasking ability in a fast-casual environment