Relationship Banker II (Palm Beach Gardens)

Job Description Regions is seeking a Relationship Banker II to meet with customers and prospects both in person and on the phone to determine their financial needs and meet those needs by proactively offering appropriate products, services, and guidance to help customers achieve their financial goals. Primary Responsibilities Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings Provides a consistent optimal customer experience, including greeting customers and processing transactions to ensure customers bank when, where, and how they choose Owns and resolves customer issues Refers customers to an internal team of experts when complex financial goals and needs are recognized Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager and managing, identifying and reporting operational risks Requirements High School Diploma or GED Ability to work Saturdays as needed Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor Ability to walk and stand for extended periods of time Ability to lift up to twenty (20) pounds Preferences Bachelor’s degree Life Insurance License One (1) year of cash-handling, banking, and/or customer service experience Skills and Competencies Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to oversee large sums of cash Excellent relationship‑building skills Strong communication and customer focus Bilingual candidate, English & Spanish, preferred Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point‑of‑market reference. Factors that directly impact pay include experience, skills, knowledge, contribution, job location, and performance in the job role. Pay will vary among associates within the same job. Job Range Target: $48,426.21 USD Median: $57,918.00 USD Incentive Pay Plans: Commissions and incentive plans based on performance against defined metrics and goals. Benefits Information Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Location Details Palm Beach Gardens Bkg Center – Palm Beach Gardens, Florida Equal Opportunity Employer Regions is an Equal Opportunity Employer. We encourage applications from people of all backgrounds, including disabled and veterans. #J-18808-Ljbffr Regions Bank