Creative Director

Description Calling all Esteemed Leaders! Are you a visionary brand and creative leader who excels at building enterprise-wide brand systems, leading high-performing creative organizations, and translating strategy into meaningful consumer experiences? Do you thrive in highly matrixed environments where creative excellence, operational discipline, innovation, and measurable business impact intersect? This leadership opportunity invites your expertise. The Role: The Associate Vice President (AVP), Brand and Creative is accountable for defining and leading the enterprise-wide creative strategy, execution, and operating model across Providence. This role establishes the standards, priorities, and direction for how the organization's brand is expressed across multiple business lines, markets, regions, divisions and consumer-facing channels. Reporting to the SVP Chief Marketing Officer Digital Experience, this role ensures consistent, differentiated, and high-quality creative execution that drives measurable impact on enterprise growth, consumer trust, and brand equity. The AVP leads a distributed creative ecosystem spanning internal teams, agency partners, and cross-functional stakeholders, ensuring alignment to enterprise strategy and operational priorities. This leader holds enterprise accountability for creative investment decisions, including agency spend, production resources, and prioritization frameworks, ensuring resources are deployed toward the highest-impact initiatives. The role carries enterprise decision-making authority for creative standards, brand expression, and campaign direction, including tradeoff decisions that influence organizational reputation, regulatory risk, and business outcomes. What You'll Do: Enterprise Scope and Brand Leadership Accountable for enterprise-wide creative strategy and execution across all markets, business lines, and consumer touchpoints. Defines, establishes, and governs creative standards to ensure consistent and differentiated brand expression across the system. Serves as the enterprise authority for creative direction, ensuring alignment with organizational priorities, brand strategy, and mission. Creative Strategy and Execution Translates enterprise brand strategy into integrated creative platforms, campaign systems, messaging frameworks, and activation models across channels and audiences. Ensures creative output is strategically sound, audience relevant, and aligned to both brand and business objectives, including growth and engagement. Enterprise Decision Authority and Prioritization Establishes enterprise prioritization frameworks to guide allocation of creative resources across competing business needs. Holds final decision authority for creative direction, standards, and prioritization where tradeoffs are required across markets, service lines, or initiatives. Makes decisions that balance brand integrity, business impact, regulatory considerations, and stakeholder alignment. Financial and Resource Stewardship Owns enterprise creative investment strategy, including agency spend, production budgets, and allocation of internal and external resources. Establishes governance and decision frameworks to ensure investments are aligned with enterprise priorities and deliver measurable value. Ensures efficient and effective use of resources while maintaining high standards for quality and impact. Leadership and Organizational Effectiveness Leads a multi-layered creative function and distributed ecosystem of internal teams, agency partners, and cross-functional leaders. Provides direction, alignment, and standards across resources that extend beyond direct reporting relationships. Builds organizational capability by developing leaders, strengthening operating models, and fostering a culture of accountability, creativity, and continuous improvement. Cross-Functional Leadership and Influence Partners with marketing, digital experience, CRM, analytics, communications, legal, compliance, and clinical stakeholders to align creative strategies with enterprise priorities. Influences senior leaders and stakeholders to support effective prioritization, resource allocation, and creative decision-making. Creative Operating Model and Innovation Leads the evolution of a scalable creative operating model, including intake, prioritization, workflow, governance, and agency engagement. Drives modernization of creative capabilities through responsible adoption of AI-enabled tools, automation, and scalable production systems. Establishes guardrails for AI use, ensuring alignment with brand standards, legal requirements, privacy considerations, and organizational values. Performance and Impact Accountability Accountable for the impact of creative work on enterprise growth, brand equity, consumer trust, engagement, and market differentiation. Defines and monitors performance indicators to continuously improve creative effectiveness, speed to market, and resource efficiency. Ensures mitigation of reputational, regulatory, and brand risk through disciplined creative standards and decision-making. Governance and Enterprise Participation Represents the creative function in enterprise governance forums and strategic decision-making bodies. Ensures alignment of creative direction with enterprise initiatives, brand governance, and organizational priorities. What You'll Bring: Education & Credentials Bachelor's Degree in Graphic Design, Art, Communications, Film and Video Production, or related field; or equivalent education/experience Master's Degree; or equivalent education/experience (preferred) Experience & Expertise 10 or more years of strategic experience in design, brand development or advertising, including 10 years creative management. 10 or more years of progressive leadership experience in brand, creative strategy, advertising, or integrated marketing. Leading enterprise-scale creative or marketing functions across multiple markets or business lines. Leading leaders and managing distributed teams in complex, matrixed organizations. Experience overseeing budgets, agency partnerships, and enterprise-level resource allocation (preferred). Experience in healthcare or other highly regulated environments. Professional & Leadership Capabilities Strong leadership capabilities with experience managing creative teams in complex, matrixed organizations. Ability to balance brand storytelling with performance-driven marketing objectives. Familiarity with modern marketing technology ecosystems including CRM platforms, marketing automation tools, digital experience platforms and content management systems. Ability to manage multiple priorities while maintaining creative excellence in a fast-paced environment. Strong collaboration and relationship-building skills with the ability to influence stakeholders across organizational levels. Strong strategic thinking and communication skills with the ability to translate business priorities into compelling creative strategies. Ability to analyze marketing performance and apply insights to improve creative effectiveness. Why Join Us? Enterprise Brand Leadership: Shape how Providence's brand is expressed across markets, regions, business lines, and consumer experiences. Creative Strategy at Scale: Lead enterprise creative strategy, governance, and execution that influence growth, trust, reputation, and engagement. Innovation & Modernization: Advance creative operations through AI-enabled tools, scalable production systems, and modern operating models. Executive Influence: Partner closely with enterprise leaders across marketing, communications, digital experience, analytics, legal, clinical, and operational teams. Mission Driven Work: Help tell the Providence story in ways that inspire trust, deepen engagement, and support healthier communities. Ready to Shape the Future of Healthcare? If you are a strategic creative executive with a passion for brand excellence, enterprise transformation, and building high-performing creative organizations, we encourage you to apply. The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits. At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve. Therefore, leaders applying for this role will be required to work a hybrid schedule, which consists of three days onsite, two days remote and live within a reasonable commuting distance to the ministry or service area they support and lead. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 447754 Company: Providence Jobs Job Category: Communications & Marketing Job Function: Marketing/Public Relations/Community Affairs Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 4007 SS INN DIG DEX ECOMMER Address: WA Renton 1801 Lind Ave SW Work Location: Providence Valley Office Park-Renton Workplace Type: On-site Pay Range: $106.98 - $197.57 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. #J-18808-Ljbffr