Senior Product Advisor, Tempus Technologies

Position Overview

Founded in 1987, Tempus Technologies is the expert leader of secure payments at the point of interaction. We're committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers' business requirements. As a leader in the industry, we recognize our employees as one of our greatest assets. Tempus is growing and our team is growing with us, allowing for unlimited possibilities for career advancement and the potential for employees to develop their own individual career paths.

As an Senior Product Advisor within Tempus Technologies, subsidiary of PNC, you will be based remotely.

Role Purpose:

A hands-on Product Advisory role providing ACH and Account Validation Services (AVS) expertise across product, engineering, operations, risk, compliance, and client‑facing teams.

Owns the capture and scaling of institutional ACH knowledge into durable product strategy, documentation, and operating models to reduce key person risk.

Key Responsibilities:

Serve as an ACH SME, shaping roadmap priorities and guiding end‑to‑end delivery of ACH and AVS capabilities.

Partner with product, engineering, operations, risk, compliance, marketing, and client teams to translate ACH, NACHA, and regulatory requirements into scalable product solutions.

Lead go‑to‑market and commercialization readiness for ACH initiatives, ensuring operational, sales, and support enablement.

Own documentation and knowledge transfer efforts to formalize ACH processes, standards, and governance.

Act as escalation point for edge cases, exceptions, and compliance‑sensitive decisions.

Drive Change Management, including impact assessment and coordination of CAG, Compliance, Risk, and Legal approvals.

Ensure solutions are compliant, production‑ready, and operationally supported.

Required Experience / Expertise:

Significant experience in ACH payments within banking, fintech, or payment processing, with hands‑on product involvement.

Strong knowledge of NACHA rules, ACH lifecycle, settlement, and returns.

Proven ability to own requirements, influence decisions, and lead cross‑functional delivery in regulated environments.

Experience navigating compliance approvals, audit expectations, and risk reviews within regulated financial environments.

Clear communicator able to translate complex ACH topics for non‑experts.

Ideal Profile:

Background in product ownership, product advisory, or payments platform strategy, particularly within ACH or bank payments.

Experience with go‑to‑market launches, change initiatives, or compliance approval workflows.

Demonstrated experience with Change Management frameworks, including Compliance, Risk, and Legal approval processes.

Exposure to adjacent payment rails, fraud frameworks, or real‑time payments.

ACH certifications (e.g., AAP, APRP) or equivalent experience.

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Represents one or multiple products as part of the sales process with the objective of closing new business opportunities. Defines solution options in the sales process based on knowledge of products, platform integrations, and business requirements.

• Leads internal or external discussions related to the application of one or multiple products to help close deals. Leads direct interaction with clients as part of the sales process and represents PNC in bank-sponsored industry events, as needed.

• Assesses client's current business situation and related requirements through data gathering, which includes interviews and research. Uses knowledge of PNC capabilities and interface to consult with the client/prospect to assess business opportunities and helps to develops tailored solutions that are compatible with client systems and technology environments.

• Provides the customer perspective in the design, development and management of new or existing product enhancements.

• Maintains a thorough understanding of marketplace, competitors and industry trends in order to identify new opportunities. Develops and maintains product marketing and proposal material and provides educational sessions to Sales in conjunction with Product Management.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Competitive Strategies, Competitor Analysis, Go-to-Market Strategies, New Product Development, Process Design, Product Lifecycle Management (PLM), Product Strategies, Sales Enablement, Storyboards, User Research

Competencies

Business Architecture, Decision Making and Critical Thinking, Effective Communications, Financial Services Industry, Influencing, Knowledge Of Product Line, Managing Multiple Priorities, Sales Proposals and Presentations, Sales Scoping and Qualification, Solutions Development, System and Technology Integration, Tech Savvy, Value Selling

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $65,000.00 – $179,400.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 04/28/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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