Assistant Manager

Job Description

Job Description

Job Title: Assistant Property Manager- LIHTC

Reports to: Property Manager

Location: Mesa, AZ

Salary: $23-$25/Hr

Job Type: Full time – 40 Hours per week

Position Summary:

The Assistant Property Manager supports all aspects of property operations for a LITCH/Project Based Voucher community ensuring smooth performance in the absence of the Community Manager. Responsibilities include resident relations, leasing, rent collection, financial reporting, vendor supervision, and overseeing move-ins and move-outs. This role assists with staff training, budget monitoring, and maintenance coordination while ensuring compliance with company policies, OSHA standards, and tax-credit regulations. The Assistant Property Manager maintains professional communication, prepares required reports, and ensures a high standard of service for residents and applicants.

Benefits and Perks:

• 401(k) + Match

• Health, Dental, and Vision Insurance

• Employee assistance program

• Flexible spending account

• Life insurance

• Paid Time Off (2.5 weeks)

• Sick Time (40 hours)

• 8 hours of Wellness

• 8 Hours of Volunteer Time

• Professional Development Assistance

• Retirement plan

Responsibilities:

• Under the general supervision of the Community Manager, responsible for all phases of property operations

• Responsible for maintaining property performance in the absence of the Community Manager

• Maintains courteous communication with residents, applicants, fellow employees, and representatives of other companies

• Assists Manager in training of staff and overseeing work performed by all staff members under their direction

• Assist Manager with written evaluations of employees and make recommendations for salary increases and/or advancement

• Conducts tours of the community and apartment homes, and process and screen applications for verification on a daily basis

• Collects and posts rents; make daily bank deposits

• Maintains and faxes the in daily deposit log recap

• Assists Manager with processing/maintenance of all payables, expense journal, monitoring of budget

• Supervises outside contractors working on property

• Handles all details of move-ins including overseeing preparation of paperwork, and inspecting units prior to move-in

• Handles all details of move-outs, including move-out inspections and completion of security deposit disposition in accordance with company timeline

• Oversees completion of various required reports including:

  1. Daily (morning) & and weekly reports

  2. Monthly apartment status

  3. Lease expiration report

  4. Market surveys

  5. Owner’s letter

  6. Variance report

• Assist Manager with completion of month-end closeout, including running reports, computer back up, copying and submitting all paperwork to corporate office

• Is aware of and works within established budget; notifying the Manager of any possible variations

• Ensures maintenance or other personnel ordering for the property is aware of the budget and spending limits

• Organizes and prepares notices including

  1. Lease renewals

  2. Payment reminders

  3. Balance dues

  4. Non-compliance

• Follows up on notices as necessary

• Assists Manager in overseeing scheduling of maintenance requests and apartment turnovers

• Follows up with residents to ensure requests are completed in a timely manner and to their satisfaction

• Ensures all maintenance emergencies are taken care of and residents are always informed of any work- order delays

• Establishes schedules for on-call emergency personnel

• Ensures answering service is notified of changes in staff or on-call personnel

• Reports accidents and emergency situations to the corporate office immediately and prepare the proper reports

• Regular and reliable attendance and punctuality at work

• Is aware of and operates within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times

• Responsible for thorough knowledge and adherence of the Company’s policies and procedures

• Responsible for maintaining the required property dress code and ensuring a professional appearance and attitude at all times

• Responsible for maintaining Grace Hill /Vision training as required

Requirements:

• 18 years of age

• Experience in a LITCH/Project-Based Voucher community

• Excellent communication and phone skills

• Strong organization and time management skills

• Demonstrates and fosters MEB AFFORDABLE MANAGEMENT SERVICES LLC core values

• Positive attitude

• Ability to handle multiple tasks in a fast-paced environment

• MEB AFFORDABLE MANAGEMENT SERVICES LLC conducts thorough pre-employment background screening and alcohol/drug tests for all positions prior to start date

Desired Qualifications:

• High school degree or equivalent

• Experience with income collection, resident relations, and marketing

• Knowledge of Yardi software, Google Suite, and Microsoft Office.