Full Time Package Dispatch Supervisor

UPS Dispatch Analyst

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Job Description

Job Summary:

This position is responsible for analyzing and planning a center's daily package dispatch to ensure timely and efficient dispatch service performance. Employee analyzes previous dispatch results to maximize service performance and to streamline routes. This position has primary responsibility for managing the center's dispatch systems and processes. He/She reviews data (e. g., stop and volume trends, missed pieces, cost per piece, etc.) to identify dispatch trends and uses these trends to create plans that maximize results. This position records route modifications, such as new streets and customers, to keep plans up-to-date and oversees load modifications to improve service and reduce costs. Employee also develops, updates and monitors dispatch processes and plans using trend and production report data to adjust routes and evenly distribute work. This position works to improve dispatch operations by promoting the implementation of new technology and monitoring dispatch planning system functionality. Employee directly supervises Part-time Planning & Dispatch Supervisors.

Responsibilities:

• Analyzes the previous day's production reports and weekly trends to incorporate improvements into future plans.
• Determines employee training needs to produce continuous development plans.
• Provides feedback and support.
• Conducts performance evaluations and resolve individual and group performance issues.
• Supports a collaborative work environment through continuous communication and relationship building.

Qualifications:

• Bachelor's Degree or International equivalent - Preferred

Other Criteria:

• Job Grade: 203
• Must currently reside in the same geographic location as the job or be willing to relocate promptly - Required
• Shift: Tuesday - Saturday (0200am - 1200pm). Days and hours may vary based on operational needs and the manager's instructions.
• Last day to apply is 10/20/2026 by the end of the day

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.