Outreach Specialist, ABA Therapy

Job Description

Job Description

Do you love connecting with families, building community partnerships, and creating meaningful first impressions? BrightPath Behavior is looking for a compassionate, organized, and relationship-driven Outreach Specialist in Austin, TX to help families navigate their path to services and strengthen our network of referral partners across the region.

In this role, you’ll be the first point of contact for prospective families, pediatric providers, and community organizations. You’ll guide families through our intake process, support them with resources, deepen relationships with referral sources, and represent BrightPath at events, school fairs, and community outreach activities.

If you enjoy engaging with people, juggling multiple priorities, and making a positive impact from day one, this role is for you.

Salary Range:

• $45,000 - $54,000 per year
• Salary Exempt

Why BrightPath Behavior?
At BrightPath, we cultivate a supportive, client-centered environment where collaboration and growth are key to delivering excellent results. As an Assistant Clinic Director, BCBA, you’ll join a team dedicated to clinical excellence and empowered to grow both personally and professionally. If you’re passionate about making a difference, BrightPath Behavior is the place for you. Responsibilities As our Outreach Specialist, you will:

Family & Client Engagement

• Serve as the first in-person point of contact for prospective clients, caregivers, and referral partners
• Partner with the Client Intake team to coordinate new client paperwork, signatures, and next steps
• Conduct regular check-ins with prospective families to provide updates, guidance, and support prior to onboarding
• Offer resources to families related to diagnosis, services, and other community providers when needed
• Evaluate prospective clients for service eligibility based on company criteria
• Send intake paperwork and follow up to help families complete onboarding in a timely manner

Referral Partner & Community Outreach

• Build and maintain partnerships with pediatricians, diagnosticians, schools, and community providers
• Complete follow-ups with diagnosticians via phone, email, or in-person visits to collect client documentation
• Maintain inventory of marketing materials and manage purchase orders
• Distribute marketing materials to community providers and referral sources
• Schedule and coordinate lunch visits, outreach meetings, and relationship-building opportunities
• Lead the coordination of community events, including fairs, conferences, and marketing engagements (budgeting, staffing, materials, logistics)
• Engage in consistent outreach activities to ensure BrightPath is included on community provider referral lists
• Support updates to social media platforms and company website content (as needed)

Internal Collaboration & Operations

• Provide regular updates to the Intake and Clinic Operations teams regarding referrals, prospective clients, and waitlist activity
• Help train new Outreach team members
• Maintain assigned shared inboxes, voicemails, and communication channels
• Attend required meetings, follow organizational protocols, and support special projects as assigned

Required Skills ⭐ What We’re Looking For

The ideal candidate is a proactive communicator who thrives in a fast-paced, community-focused environment and enjoys representing the organization professionally.

Qualifications

• Bachelor’s degree in a related field (preferred)
• Candidate Must reside in Austin, Texas
• Experience in Applied Behavior Analysis (ABA), healthcare, education, or social services (preferred)
• Valid driver’s license and current auto insurance required
• Fluent in English; bilingual Spanish strongly preferred
• Strong written and verbal communication skills
• Ability to adapt quickly, follow feedback, and contribute to a team environment
• Willingness to learn new skills, including pursuing RBT certification if needed
• Ability to travel regularly within the region