Chief Strategy Officer - MercyOne (Clive)

Job Overview

Chief Strategy Officer will be responsible for strategic planning, business development and population health for MercyOne. Accountability includes ensuring MercyOne’s vision, mission, and values are evident in the strategic planning, management, operations, and organizational culture of the network partners. The CSO will attend board meetings and report on current activity as it relates to strategic initiatives and progress on strategic planning goals. The CSO will oversee a small number of staff but will be expected to utilize system resources to achieve key goals and objectives within the system by working in a highly matrixed environment.

Employment Type

Full time.

Company Overview

MercyOne, headquartered in Des Moines, Iowa, is a connected system of health care facilities and services dedicated to helping people and communities live their best lives. The system’s more than 230 clinics, medical centers, hospitals and care locations are located throughout the state of Iowa and beyond. Today, the non‑profit Regional Health Ministry (RHM) generates more than $3.9 billion in combined revenue and employs more than 22,000 colleagues, including 1,000+ physicians. MercyOne is the second largest RHM within Trinity Health.

Trinity Health ($25 + billion) is one of the largest not‑for‑profit, faith‑based health care systems in the nation. It is a family of 133,000 colleagues, with 8,900 employed physicians and 30,000 affiliated physicians, providing clinical caring for diverse communities across 25 states. Nationwide recognized for care and experience, the Trinity Health system includes 92 hospitals, 101 continuing care locations, 121 urgent care locations, 28 PACE center locations, and many other health and well‑being services. Headquartered in Livonia, Michigan, the health system provides $1.4 billion per year in Community Benefit and $2.9 billion per year in Community Impact.

Promise Statement

We Listen. We Partner. We Make it Easy.

Essential Functions

• Knows, understands, incorporates, and demonstrates the Trinity Health mission, vision, and values in leadership behaviors, practices, and decisions.
• Functions as the business strategy partner for the Chief Executive Officer (CEO) of MercyOne. Oversees and implements an effective strategic planning process for MercyOne consistent and integrated with the Trinity Health strategy and planning process.
• Leads efforts to create an integrated delivery system across the continuum of care and realize market consolidation opportunities, working closely with the Trinity Health M&A and Partnership Development team.
• Develops and diversifies ambulatory, post‑acute, retail and online health services to capture commercial revenues shifting to non‑hospital settings and create future‑ready models of care that optimize profitability under a value‑based health care system.
• Leads MercyOne in development of strategy and business plans in alignment with Trinity Health Mission and Strategic Plan. Plans and develops new ventures, major programs, joint ventures, and significant market growth initiatives within the region, consistent with and supportive of the Trinity Health’s Mission and Strategic Plan.
• Works with Trinity Health planning and M&A teams on significant transactions to support the HM growth and positioning. Identifies and develops appropriate, low‑cost, high‑quality health delivery responses to community healthcare needs.
• Assures patient care needs are met by developing a comprehensive delivery network within the region.
• Participates with leaders from the governing body, management, medical staff, and employees in developing the mission, strategic plan, governing policies, and standards.
• Provides expert internal consultation on emerging healthcare trends.
• Works to address strategic initiatives including physician alignment, new contract development, and further development of the specific service lines or services that make sense for the individual entities or the system as a whole.
• Works closely with Marketing & Communications in the promotion of programs and services that enhance the growth of programs and services in the markets served.
• Assures all MercyOne’s activities are directed toward the achievement of the mission and values of the organization.
• Develops strategies and operational processes to implement value‑based care.
• Lead organizational efforts to be successful in population health.
• Develops an analytical system and corresponding methodologies to measure quality, cost and overall effectiveness of population health initiatives.
• Collaborates and develops payor strategies to optimize quality and economic return in value‑based payment models.
• Performs any other duty that may be necessary in the best interest of the organization to provide for quality in patient care and exercises such other powers as determined by the Board of Directors or the President/CEO.

Leadership Competencies

• Listen to understand.
• Learn continuously.
• Keep it simple.
• Create solutions.
• Deliver outstanding service.
• Own and speak up for safety.
• Expect, embrace and initiate change.
• Demonstrate exceptional teamwork.
• Trust and assume goodness of intentions.
• Hold myself and others accountable for results.
• Communicate directly with respect and honesty.
• Serve every person with empathy, dignity and compassion.
• Champion health equity and common good.

Mission

We, MercyOne, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Vision

As a mission‑driven innovative health organization, we, MercyOne, will become the national leader in improving the health of our communities and each person we serve. We will be your most trusted health partner for life.

Core Values

• Reverence: We honor the sacredness and dignity of every person.
• Commitment to Those Experiencing Poverty: We stand with and serve those who are experiencing poverty, especially the most vulnerable.
• Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
• Justice: We foster right relationships to promote the common good, including sustainability of Earth.
• Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
• Integrity: We are faithful to who we say we are.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Health Administration, or related field required. A Master’s degree is strongly preferred.
• Minimum of ten (10) to fifteen (15) years of related business experience in a corporate development, consulting, strategic planning or financial planning role, preferably in a healthcare environment.
• Multi‑hospital experience, experience in working in a complex delivery system, and experience with medical group or health insurance are strongly preferred.
• Must possess knowledge of the healthcare environment and key issues associated with hospitals, ambulatory care and physician alignment, in addition to an in-depth knowledge of all aspects of healthcare strategic financial planning.
• Strong management skills and the ability to produce and manage multiple priorities.
• Strong strategic planning, facilitation and development skills; a proven track record working with cross functional teams.
• Significant experience in project management, comprehensive business planning, financial analysis and modeling.
• Excellent interpersonal and written/verbal skills with demonstrated ability to effectively communicate with executives and professional staff.
• Comfort with a high visibility role and track record of positive external relationships.
• Ability to work in a complex matrix reporting environment.
• Excellent customer service orientation skills are necessary in order to deal effectively with various levels of region personnel, governance, physicians, patients and community groups.
• Strong leadership/influencing skills are required with the ability to work effectively within a system and influence others and achieve results.
• Advanced interpersonal, management and organizational skills are necessary.
• A personal presence which is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, values and guiding behaviors of Trinity Health.

Physical And Mental Requirements And Working Conditions

• Must be able to adapt to frequently changing work priorities.
• Must be able to travel as needed to the various Trinity Health sites.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other status protect]]> <