Fraud Analyst
$25 - $28 per hourPhyton Talent Advisors
Pay Range Provided by Phyton Talent Advisors. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base Pay Range $25.00/hr - $28.00/hr Primary Purpose The Fraud Analyst I is responsible for supporting the Bank’s fraud detection, prevention, and mitigation efforts. This role performs transaction and account monitoring, reviews fraud alerts, supports internal fraud processes, and assists with reporting and administrative activities to minimize financial loss and protect customers. Conduct account and transaction monitoring using fraud detection systems, analytical tools, and manual review techniques to identify potentially fraudulent activity. Review, investigate, and respond to fraud alerts; initiate appropriate mitigation actions including account holds and blocks, in coordination with applicable departments. Research account activity and supporting documentation (including images or video where applicable) under appropriate supervision. Assist in the review, triage, and dissemination of fraud alerts to investigators and relevant stakeholders in a timely manner. Identify emerging fraud trends and patterns and elevate findings to the Investigator Team or Fraud Manager. Monitor the Fraud Team email inbox, ensuring all inquiries, referrals, and requests are addressed promptly to mitigate potential customer or bank loss. Support administrative functions including updating reports, databases, policies, procedures, and participating in special projects as assigned. Provide backup support for HQ1 and HQ2 reception areas when required by the Security Team, including visitor management, lobby security, suspicious activity reporting, and maintaining a safe and professional front‑desk environment. Knowledge, Skills & Abilities Ability to analyze account activity and identify suspicious or potentially fraudulent behavior. Strong attention to detail with the ability to handle sensitive and confidential information appropriately. Dependable, flexible team player with a high level of integrity and professionalism. Ability to quickly learn and adapt to bank fraud detection software and systems. Understanding of core banking systems and related operational platforms. Strong time management, organizational, planning, and problem‑solving skills with the ability to multitask effectively. Excellent written, verbal, listening, and interpersonal communication skills. Proficiency in Microsoft Office Suite, including report preparation and business correspondence. Ability to prioritize multiple responsibilities to support smooth daily operations. Professional, courteous demeanor when engaging with customers, visitors, and internal stakeholders. Experience & Education 1–3 years of experience in retail banking, bank operations, fraud, investigations, or law enforcement. Preferred / Nice‑to‑Have Qualifications Experience using fraud monitoring and case management platforms such as Verafin. Exposure to fraud alert systems, transaction monitoring tools, or AML/fraud operations within a financial institution. Familiarity with fraud typologies, red flags, and escalation protocols. #J-18808-Ljbffr
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