Service Manager (Commercial Tire/Services) - Waterloo, IA

Lead the Team. Drive the Business. Grow Your Career.

Join Goodyear in Joplin, MO and earn $24-$30/hour plus quarterly bonus potential while leading a team of commercial tire professionals, supporting fleet customers, and helping drive the success of a busy service operation.

Competitive Compensation & Rewards

• $24.00 - $30.00 per hour based on experience
• Quarterly bonus opportunity
• Weekly pay

Outstanding Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with Company Match
• Company-Paid Life Insurance
• Short-Term & Long-Term Disability Coverage
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)

Time Off & Work-Life Support

• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP)

Career Growth & Development

• Leadership training and professional development
• Opportunities for advancement within Goodyear's nationwide network
• Ongoing technical and operational training
• Supportive team environment focused on safety and success

Why Join Goodyear?

Join one of the most recognized and trusted names in the tire industry. As a Commercial Tire Operations Manager, you'll lead a skilled team, make a direct impact on business performance, and build a rewarding career with a company committed to promoting from within and investing in its people.

Lead a team. Drive results. Grow your career with Goodyear.

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

General Description:

As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities will include, but will not be limited to:

• Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
• Responsible for contributing to the training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

• Minimum 1 year of previous Automotive Service management experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

• Previous automotive service sales experience
• Previous automotive service experience

Position Criteria:

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures

Application Process

• Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
• If you pass, you'll receive an invitation to schedule a phone or in-person interview.
• Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.