Medical Manager

Medical ManagerThe Medical Manager coordinates the medical treatment and development of clients involved in non-wrongful death commercial vehicle accident and trucking cases within the firm's litigation departments. This role ensures clients receive timely and appropriate medical care, treatment progresses according to plan, medical documentation is complete, and the legal team has the information necessary to maximize case value and client recovery.Core GoalsMaximize medical damages and overall case valueEnsure clients receive timely and appropriate medical treatmentMaintain complete and organized medical documentationIdentify future treatment needs and damages early in the caseImprove communication between providers and legal teamsDeliver exceptional client support throughout the medical treatment processKey ResponsibilitiesMedical Treatment Coordination: Coordinate surgeries, imaging, therapy, pain management, and specialist care for assigned clients. Maintain treatment plans, assist with scheduling and referrals, and monitor progression.Medical Strategy & Case Development: Identify treatment gaps and non-compliance, recommend additional development, build future damage model proposals, and update treatment strategy throughout the life of the case.Documentation & Provider Management: Serve as the primary liaison with medical providers. Audit bills and records, follow up on missing documentation, and maintain accurate records within Filevine.Client Medical Support & Damages: Conduct Life Impact interviews, document physical, emotional, and lifestyle limitations, and develop future damages proposals for qualifying cases.Team Communication & Collaboration: Provide bi-weekly treatment updates, participate in case strategy discussions, escalate issues requiring attorney involvement, and collaborate with case teams to support progression.Key CharacteristicsStrong medical knowledge and understanding of treatment progressionProactive, detail-oriented, and organizedExcellent communication and interpersonal skillsClient-focused with a professional demeanorCollaborative team player with a results-driven mindsetSelf-motivated with strong accountabilityRequired Experience5+ years of experience in medical case management, legal case management, or a related healthcare rolePrior experience in a plaintiff's personal injury law firm strongly preferredProficiency with Filevine or similar case management softwareUnderstanding of medical treatment, billing, and documentation processesExcellent verbal and written communication skillsHighly organized with the ability to manage multiple cases simultaneouslyDemonstrated ability to work independently and make sound decisionsCompensation & BenefitsCompetitive salaryComprehensive medical, dental, and vision coverage (no cost to employees)401(k) with employer matchingGenerous paid time offPaid parental leaveProfessional development assistanceLife insuranceAmaro Law Firm is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.