Automotive Repair Store Manager - Mission Viejo

Ramona Tire & Service Centers has been serving Southern California for over 45 years with honesty and integrity. Drive over to one of our 17 convenient locations for professional automotive service and new tires at reasonable prices. Experience the difference Ramona Tire makes the next time you need automotive services. Our mission is to provide the highest quality customer service available anywhere.

We are recruiting experienced retail leaders for immediate placement as Experienced Store Managers through our Manager-On-Deck (MOD) program. This is not a trainee or entry-level role. Candidates selected will be certified and ready to assume full store management responsibilities as soon as a vacancy arises.

COMPENSATION: Ranges from 80K to 100K per year.

About the MOD Program

The MOD program is a structured, hands-on certification experience. Candidates will:

• Be paired with a high performing Store Manager in a designated training store.
• Learn Sun Auto’s operational standards, leadership principles, and customer service expectations.
• Apply skills in real time through on-the-job practice, milestone check-ins, and self-assessments.
• Receive coaching, feedback, and development support from their assigned Store Manager and Sun University resources.
• Complete required training modules and demonstrate mastery of all Store Manager duties.
• Upon successful completion, MODs are placed as soon as a suitable Store Manager role opens in their area.

Duties & Responsibilities

People

• Set expectations and communicate regularly with employees on job responsibilities, goals, training, development, and customer service.
• Hold employees accountable for job responsibilities and goals through coaching and counseling.
• Ensure compliance with all company policies and procedures.
• Recruit, interview, and hire new employees as needed, in partnership with HR.
• Conduct regular performance evaluations for all employees.

Financials

• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed sales and profit targets.
• Share financial targets and results with employees during store meetings.
• Review invoices and daily reports to identify business growth opportunities.
• Maintain proper controls over company assets and follow standard closing procedures.

Facilities

• Ensure cleanliness and upkeep of the store at all times, including front, back, and exterior.
• Maintain “best in class” housekeeping and merchandising standards.
• Conduct regular equipment inspections and request maintenance as necessary.
• Ensure timely return of unused parts to vendors and proper credit processing.

Qualifications

• Two or more years of experience leading a team in a similar role.
• Proven experience in retail or automotive service management.
• Strong leadership, communication, and customer service skills.
• Demonstrated ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
• Proven track record of consistently meeting and exceeding sales and profit goals.
• Previous experience as an Automotive Technician or similar position preferred, but not required.
• Valid driver’s license and ability to meet Sun Auto’s driving requirements.
• Willingness to relocate or accept placement in an open store upon program completion.
• Ability to work a minimum of five days per week, including weekends.

Working Conditions and Physical Demands

• Exposure to moderate to loud noises, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials, and other hazardous and non-hazardous materials.
• Work environment temperatures may vary, including extreme heat and/or cold.
• Must be able to stand up to eight hours per day, walk throughout the building, bend, stoop, kneel, crouch, and have full range of motion with arms and hands.
• Must be able to lift/move up to 10 pounds regularly and up to 50 pounds occasionally.
• Must have sufficient vision and hearing to perform job duties.

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.