Facility Support Specialist

Facility Support Specialist

CommQuest seeks a part-time Midnight Facility Support Specialist for our Family Living Center located in Massillon, OH. The Facility Support Specialists are responsible for ensuring the safety of CommQuest personnel, clients, premises, and assets. They maintain a visible and professional presence to deter and prevent inappropriate or illegal activity. Security team members are expected to uphold a respectful and dignified approach when interacting with staff and clients, while promoting a safe and secure environment. Their primary duties include detecting, deterring, observing, preventing, and reporting any concerning or criminal behavior.

In this role, you will:

• Share CommQuest's mission
• Build valuable relationships with clients, visitors, volunteers, and staff
• Be an ambassador for our services and a critical member of the team
• Make a real difference addressing the mental health needs in our community

CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services – from basic needs to employment assistance.

What you gain:

• Relationships within the organization and in the mental health community
• Visibility into how our community supports those in need
• Opportunities to share your expertise
• Peace of mind knowing you are benefiting the clients we serve and the community at large

What you'll do:

• Patrols the facility and perimeter regularly
• Practices non-violence crisis interventions as situations arise
• Report suspicious incidents
• Monitors and controls access to facility
• Donation sorting and organizing
• Light housekeeping duties
• Other duties as assigned

Schedule: The work schedule is Part-Time between the hours of 10:00 PM - 6:00 AM with rotational weekend coverage, including holidays. Must have availability to accommodate additional hours as needed and requested by the Supervisor.

Minimum Qualifications:

• Minimum of a High School Diploma or GED.
• Knowledge of public security, security protocols and procedures, and/or law enforcement experience, highly preferred.
• Ability to work with diverse populations such as mental health and substance abuse, highly preferred.

Full-Time Benefits:

• Generous time off, including Mental Health days
• 10 paid holidays annually
• Retirement plan with company match
• Medical, Dental, and Vision plans
• CEU/Licensure reimbursement and more!

We are an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.