Brand Ambassador & Retail Marketing Representative Renewal By Andersen

Brand Ambassador & Retail Marketing Representative

Location: Greensboro, North Carolina

Are you a people-first professional who thrives in fast-paced retail and event environments? Do you enjoy connecting with customers, creating memorable experiences, and being rewarded for your results? If so, this is your opportunity to join a high-energy team where your personality, communication skills, and drive can make a real impact. As a Brand Ambassador & Retail Marketing Representative, you'll be the face of Renewal by Andersen in retail stores, events, and showroom locationsengaging prospective customers, building brand awareness, generating leads, and helping deliver a world-class homeowner experience. This is a great role for someone who is outgoing, self-motivated, and excited about career growth with a trusted national brand.

What You'll Do

• Serve as a brand ambassador at retail stores, events, showroom locations, and RSVP opportunities by creating a welcoming, professional, and engaging customer experience
• Educate prospective customers on Renewal by Andersen products, the customer journey, and the sales process through clear and confident conversations
• Guide customers through meaningful conversations to understand their needs and determine how we can best help them
• Follow the lead management process to generate and set qualified appointments while meeting appointment conversion goals within established guidelines
• Support event and retail marketing efforts through event participation, showroom schedule coordination, and execution of special requests as needed
• Set up and tear down booth space, displays, and marketing materials to ensure every location is presentation-ready and on brand
• Track, report, and accurately enter marketing and lead activity into the CRM system to support campaign visibility and follow-up
• Deliver a world-class homeowner experience by setting clear expectations, communicating effectively, and bringing our brand promise to life in every interaction

What's In It for You

• Hourly pay plus bonus incentive opportunities based on performance
• Comprehensive benefits package designed to support your health, well-being, and future
• Medical, dental, vision, and prescription coverage
• 401(k) plan with employer contributions and company match
• Profit sharing opportunities
• Tax-advantaged accounts for healthcare expenses
• Paid time off, paid holidays, paid maternity leave, and paid parental leave
• Life insurance and dependent care flexible spending account
• Career growth planning and access to nationwide career opportunities with a respected, innovative company

What You Bring

• Customer service, retail, event marketing, brand ambassador, or lead generation experience preferred
• Excellent verbal and written communication skills with strong interpersonal, organizational, and coordination abilities
• Ability to manage multiple priorities and time-sensitive activities in a fast-moving environment
• Flexible, dependable, customer-focused, and open to changing schedules, processes, and team needs
• Self-motivated with the ability to work independently and complete projects with minimal supervision
• Comfortable using CRM tools and accurately tracking customer and marketing activity
• Valid driver's license and reliable transportation to travel to job sites throughout the region
• Ability to lift up to 50 pounds and drive for extended periods of time as needed

Why You'll Love This Role

• You enjoy interacting with people and making a positive impression
• You thrive in fast-paced environments and love variety in your day
• You want to grow your career with a trusted, innovative company
• You're excited to represent a brand known for quality and customer satisfaction

Our Values

ANDERSEN CORPORATE VALUES

Values define usthey speak to our past and guide our future. They are the foundation of what makes us Andersen.

Each employee is responsible for upholding these values in their daily activities:

• Excellence We will build customer trust and loyalty by understanding and caring about exceeding customers' expectations for enduring quality and responsiveness.
• Integrity We take pride in our commitment to do the right thing by demonstrating fairness, integrity, and high ethical standards in all of our actions.
• Innovation We will uphold our legacy of innovation and embrace change in all areas of our business as a means of attaining and sustaining leadership.
• Partnership We will cultivate successful relationships with everyone in our business circle and strengthen them through shared values, common goals, and active participation.
• Corporate Citizenship We will continue our longstanding commitment to leadership in environmental stewardship and to make a positive impact in the communities in which we live.

About Us

Typically, a mosaic is where all the pieces fit together nicely. That's not us. This Mosaic is where every piece stands out. That's because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design, and idea. As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn't just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change. From awareness, to earned, brand equity, consideration, and sales we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action whether it's a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what's next.