Senior AI Architect

Role Overview The Genesys Partner AI Architect is a senior presales AI specialist who operates across four core motions: driving strategic Genesys Cloud CX and Genesys AI opportunities, scaling the Genesys partner ecosystem, ensuring partners understand the Genesys AI business and technical value proposition, and shaping product and go-to-market direction through real-world partner and customer feedback. What You Will Do Design end-to-end AI systems for customer experience use cases, architect reliable, production-ready AI solutions, and define how AI interacts across the full journey. Why It Might Be a Fit This role requires a blend of deep AI technical acumen, exceptional sales & communication skills, and the ability to translate complex capabilities into clear, actionable business value. Requirements AI Architecture & Technical JudgmentEnterprise Integration & Real-Time DesignEvaluation, Governance & ObservabilityExecutive Communication & Hands-On Partner Pre-Sales EnablementPrompt Design & AI Workflow OptimizationTechnical Demonstration ProwessSales AcumenBusiness Value OrientationExecutive Presence Benefits Medical, Dental, and Vision InsuranceTelehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatments #J-18808-Ljbffr