Certified Medical Assistant

Certified Medical Assistant / Registered Medical AssistantThe Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.Qualifications:Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)Registered Medical Assistant (RMA) (AMT) - American Medical Technologists (AMT)Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP)Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA)Basic Life Support (BLS) within 30 days - American Heart Association (AHA)Registered Medical Assistant (RMA) (ARMA) - American Registry of Medical Assistants (ARMA)Registered Medical Assistant (RMA) (AAH) - American Allied Health (AAH)Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT)Education: H.S. Diploma/GEDResponsibilities:Room patients and collect pertinent information, including chief complaint, family history, social history, surgical history, allergies, and medication reconciliation.Obtain and document vital signs, including weight, height, blood pressure, pulse, and pulse oximetry for patients ages 18-150.Conduct pre-visit telephone calls to complete medication reconciliation and verify allergies and patient history.Perform medication reconciliation, including prescription, over-the-counter, and supplemental medications.Complete telephone communications with patients, families, pharmacies, and healthcare facilities in accordance with department policies and provider direction.Gather, maintain, and document patient information through telephone interactions using department-specific processes and EMR systems.Perform administrative duties including patient check-in, check-out, appointment scheduling, benefit verification, prior authorizations, referral coordination, and diagnostic testing coordination.Assist patients with completion of medical and administrative forms.Perform office procedures in accordance with provider direction and departmental competencies.Conduct point-of-care diagnostic testing and maintain competency in specialized equipment and procedures.Perform urine catheterizations, bladder scanning, suture removal, staple removal, and cast application/removal as directed by providers.Read and document negative TB skin test results and refer patients to nursing staff when findings indicate a possible positive result.Administer medications and treatments as ordered by providers.Administer immunizations, PPD tests, nebulizer treatments, and oral medications for patients ages 18-150.Assist with prescription refill requests following department protocols and provider orders.Communicate prescription orders to pharmacies, notify patients of refill status, and document all actions within the EMR.Provide patients with written instructions regarding procedures, medications, and follow-up care as directed by providers.Retrieve and distribute condition-specific patient education materials from approved internet, internal, and printed resources per provider instructions.Maintain department-specific competencies related to point-of-care testing, equipment handling, and specialty training requirements.Collaborate with assigned providers to maintain and update Team-Based Care binders.Ensure accurate and timely documentation of patient care activities, communications, and provider-directed interventions within the EMR.