Systems Analyst

Systems Analyst

Job Category: Information Technology

Location: Corporate, Louisville, KY, USA

Description

Duties and Responsibilities:

• Analyze business requirements, data, and system processes to ensure alignment with business objectives and identify optimization opportunities.
• Develop and maintain process flow diagrams, system workflows, and functional specifications to clearly document current-state and future-state solutions.
• Translate business needs into clear technical requirements and solution designs.

Development, Testing & Support:

• Maintain and enhance existing core systems to support new features, correct defects, and improve logic and performance.
• Configure and test system changes to ensure functionality, performance, and data integrity.
• Coordinate and execute unit testing, integration testing, and user acceptance testing (UAT).
• Provide timely troubleshooting and production support for critical system and process issues; after-hours or weekend support may occasionally be required.

Documentation & Standards:

• Produce and maintain clear documentation for:
• Business and system requirements
• Process flows and data mappings
• Testing plans and test results
• Deployment and implementation strategies
• Utilize ServiceNow to record and maintain change management activities, production support work, incidents, and system enhancements, ensuring traceability, audit readiness, and clear operational history.
• Ensure documentation supports auditability, knowledge transfer, and long-term system maintainability.

Collaboration & Communication:

• Serve as a liaison between business users, IT teams, and external partners.
• Communicate effectively (written and verbal) with stakeholders at various levels of the organization.
• Provide regular updates to IT management on assigned projects, tasks, and support.

Knowledge, Skills, and Abilities:

• Bachelor's degree in Computer Science, Information Systems, or a related field preferred.
• Minimum of five years of relevant systems analysis or application development experience.
• Equivalent education, training, and experience may be substituted when competency is demonstrated.

Core Competencies:

• Strong analytical and problem-solving skills with the ability to evaluate complex systems and processes.
• Demonstrated experience with:
• Systems analysis and business process mapping
• Project management or project coordination
• Requirements gathering and documentation
• SDLC concepts and system best practices
• Experience leading or contributing to development or system enhancement projects.

Technical & Functional Skills:

• Experience with data analysis and Business Intelligence tools or reporting concepts.
• Understanding of software development methodologies and system integration concepts.
• Ability to quickly learn business functions and identify opportunities for system and process improvement.
• Comfortable adapting to new technologies and evolving business needs.

Professional Skills:

• Detail-oriented, self-motivated, dependable, and able to manage multiple priorities.
• Strong written and verbal communication skills with the ability to influence across departments.
• Collaborative mindset with a strong commitment to continuous improvement.

Reasonable accommodations may be made to those who are able to perform the essential duties of the job.

Working Conditions:

• Work is performed in an office environment with minimal to moderate noise from computers, printers, and normal business activity.
• Occasional travel may be required.
• Reasonable accommodations may be made for individuals who can perform the essential functions of the role.

Here's What We Can Offer:

• Insurance: Affordable plans for medical, dental, vision, and wellbeing on the first day of the month following your start date
• Employer-Paid dental with available Buy-up options
• Free MDLive Telehealth Services through our Medical Plan
• Competitive Wellness Program, providing up to 100% discount on medical premiums
• Employer-Paid Short-Term and Long-Term Disability with Buy-up options
• Supplemental Accident Insurance through Allstate for additional coverage on accidents, cancer, and long-term care
• Employer-Paid Life Insurance
• Teammate Assistance Program (TAP) which offers professional assistance for Counseling, Financial, Legal and Family services
• Work-Life Balance: Paid Time Off
• 9 Paid Holidays starting day one!
• Bonus Paid Floating Holiday in recognition of the diversity of our team
• Financial: 401(k) after 60 days of employment + competitive match up to 4.5% after one year
• Pretax Health Savings Account
• Pretax Flexible Spending Account
• Paid bi-weekly
• Quarterly bonus based on company performance
• Career Growth: Tuition reimbursement is available for job related courses to further your education, with up 100% paid tuition for maintenance-related coursework and certifications
• Skill Development Programs
• Learning Management System
• Promotional Opportunities
• Local Perks & Discounts: Dress for your day!
• Teammate referral bonus
• Boot and Glasses Allowance after 60 days of employment
• Teammates appreciation activities

Steel Technologies is an equal opportunity employer and considers all qualified applicants without regard to any classification protected by federal, state, and/or local law.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.