RN-Ambulatory: Neurology Outpatient Practice

Registered Professional Nurse

The Registered Professional Nurse in the ambulatory setting provides care across the life span to individuals, families, caregivers, groups, populations, and communities. This is accomplished during face-to-face encounters or through a variety of telecommunication strategies, often resulting in the establishment of long-term patient care relationships. During each encounter, the registered nurse focuses on patient safety and the quality of nursing care by applying appropriate nursing interventions, such as identifying and clarifying patient needs, performing procedures, conducting health education, promoting patient advocacy, coordinating nursing and other health services, assisting the patient to navigate the health care system, and evaluating patient outcomes. Ambulatory care registered nurses, acting as partners and advisers within the interdisciplinary team, assist and support patients and families to optimally manage their health care, respecting their culture and values, individual needs, health goals and treatment preferences.

Essential Duties & Responsibilities

A. Mission, Core Values and Service Excellence:

• Contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee's work is valuable and contributes to the success of the Mission.
• Demonstrates excellence in daily work. Actively participates in performance and quality improvement activities and works toward enhancing customer/patient satisfaction.
• Exhibits positive service excellence skills to patients, visitors and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays and changes.
• Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment. Initiates open communication, conveys positive intent, offers assistance.
• Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols, which address the needs of a diverse patient population and workforce.
• Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies and department finances.
• Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating and responding to unique, spiritual, personal and cultural backgrounds of patients, families and colleagues.

B. Standards of Practice:

• Assessment: Collects pertinent data and information relative to the patient's health or situation.
• Diagnosis: Analyzes assessment data to identify patient needs based on disease process.
• Outcomes Identification: Identifies expected outcomes for a plan individualized to the patient.
• Planning: Develops a plan that contains nursing interventions to achieve expected, measurable outcomes.
• Implementation: Provides therapies and instruction to address health promotion and prevention of illness or injury.
• Coordination of Care: Coordinates care with the patient, family, interprofessional team, and community-based resources to affect safe transitions in accordance with federal and state regulations, utilizing the chain of command as necessary.
• Patient Education: Delivers patient/family education with respect to culture, values, developmental level, and readiness for learning.
• Evaluation: Evaluates progress toward the achievement of goals and outcomes.

C. Standards of Professional Performance:

• Practices ethically.
• Practices in a manner that values cultural diversity and the principles of inclusion.
• Communicates effectively in all areas of practice.
• Collaborates with consumers of healthcare and other caregivers in the conduct of care.
• Leads other caregivers within the professional practice setting.
• Seeks knowledge and competence that reflects current nursing practice and promotes future thinking.
• Integrates evidence and research findings into practice.
• Contributes to quality nursing practice.
• Evaluates one's own and others' nursing practice.
• Utilizes appropriate resources to plan, provide, and sustain evidence-based nursing services that are safe, effective and fiscally responsible.
• Practices in an environmentally safe and healthy manner.

D. Patient Safety:

• Supports a system that encourages the identification and analysis of errors and near misses in the context of a safety culture.
• As assigned, conducts departmental safety inspections to assure compliance with hospital safety standards as evidenced by documented inspection reports.
• Is aware of and compliant with all hospital and regulatory agency safety goals and objectives.

Organizational Requirements:

• Maintain strict adherence to the Albany Medical Center Confidentiality policy. Incorporate Albany Medical Center Behavioral Standards and Guiding Principles into daily activities.
• Comply with all Albany Medical Center Policies.
• Comply with behavioral expectations of the department.
• Maintain courteous and effective interactions with colleagues.
• Demonstrate an understanding of the job description, performance expectations, and competency assessment.
• Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
• Participate in departmental and/or interdepartmental quality improvement activities.
• Participate in and successfully completes Mandatory Education.
• Perform all other duties as needed or directed to meet the needs of the department.

Thank you for your interest in Albany Med Health System! Albany Med Health System is an equal opportunity employer.