Parts and Service Coordinator

Job Description

We’re hiring a Parts & Service Coordinator with 2+ years of experience in home appliances or consumer electronics. If you have experience supporting refrigerators, washers, dryers, TVs, or other major appliances in parts, service, warranty, repair, dispatch, or customer support, this could be a great fit.

Responsibilities:

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• Track and manage appliance parts orders
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• Expedite orders and obtain ETAs from manufacturers
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• Communicate with appliance vendors and manufacturers
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• Coordinate with service technicians and managers
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• Update service tickets and order records
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• Answer customer service calls and provide status updates
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• Help resolve parts and service issues
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Qualifications:

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• 2+ years of home-appliance or consumer-electronics industry experience
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• Familiarity with major appliances, including refrigerators, washers, dryers, and TVs
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• Appliance parts/service experience strongly preferred
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• Excellent organization and multitasking skills
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• Strong written and verbal communication
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• Detail-oriented, dependable, and customer-focused
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