Licensed Heath Life Health Advisor

Job Summary

We are seeking a Licensed Health and Life Advisor for a contract opportunity supporting existing Individual Medical Plan members in a fully remote environment. This role is ideal for a currently licensed insurance professional who enjoys consultative conversations, member retention, plan education, and helping customers make informed healthcare coverage decisions.

As a Licensed Health and Life Advisor, you will focus on retaining current members by explaining renewal options, addressing rate increase concerns, recommending appropriate alternatives, and supporting a positive member experience. This opportunity offers a structured, member-focused setting with clear processes, collaboration with underwriting partners, and meaningful work that directly impacts customer satisfaction and retention.

This is a strong fit for candidates who are comfortable working independently, managing outbound calls, navigating multiple systems, and providing professional guidance during important healthcare coverage decisions. The environment is collaborative, process-driven, and supportive of professionals who take pride in quality service, clear communication, and helping members understand their options.

Key Responsibilities

- Re-sell Individual Medical plans to existing members through consultative retention conversations.
- Assist members during rate increases, renewal periods, and plan review discussions.
- Recommend alternative medical plan options based on member needs and eligibility.
- Conduct outbound retention calls, follow-up communications, and cancellation prevention outreach.
- Partner with Underwriting to support enrollment options and resolve member coverage questions.
- Document interactions accurately while navigating multiple systems and screens.

Compensation and Benefits

- Pay rate: $25.00 to $27.00 per hour.
- Job type: Contract/Temporary.
- Location: Las Vegas, NV.
- Work arrangement: Fully remote position.
- Candidates must live in Las Vegas, NV to be considered.
- Candidates must supply their own devices and have hard-wired internet access.
- Minimum 100 Mbps high-speed internet required.
- Candidates must be available to work scheduled shifts within operating hours of 5:00 am to 6:00 pm PST, Monday through Friday.
- Must pass a background check. Candidates must live in the Las Vegas, NV area to be considered

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Support retention of existing Individual Medical Plan members.
- Educate members on renewal options, rate changes, and alternative plan selections.
- Conduct outbound calls and follow-up communications to reduce member attrition.
- Collaborate with Underwriting to help facilitate enrollment and coverage options.

- Active Resident Health and Life Insurance License in Las Vegas, NV is required.
- 3 to 5 years of Health and Life insurance experience in sales, member services, customer service, or a call center environment.
- Strong understanding of individual medical insurance plans, renewals, retention, and member support.
- Strong multitasking skills with the ability to manage calls, documentation, and multiple systems simultaneously.
- Excellent verbal communication, listening, and customer service skills.
- Strong computer proficiency, including Windows 11 and Microsoft Office.
- Ability to navigate multiple systems and screens at the same time.
- BA/BS degree or equivalent experience preferred.
- Must be able to work remotely with reliable hard-wired internet and personally supplied equipment.
- Must be available to work all scheduled shifts within the stated operating hours.

Preferred Qualifications Las Vegas NV residents

- Previous experience with individual medical plan retention, renewals, or cancellation prevention.
- Experience conducting outbound member outreach in a healthcare insurance or managed care environment.
- Ability to explain plan changes, rate increases, and coverage options clearly and professionally.