Supply Chain Manager

IRONMAN Group Supply Lead

At The IRONMAN Group, our purpose is clear: to inspire people to unlock their greatest potential through sport, pushing beyond limits to become the fullest expression of human achievement. Through our BE ICONIC vision, we are building the most loved brands, producing the world's most inspiring events, and fostering deeply engaged communities that change lives. By 2028, we aim to empower over a million athletes to cross a finish line each year and inspire a billion people worldwide through the power of the human spirit. As part of our team, you'll join a high-performance, caring culture where innovation thrives, communities are uplifted, and every achievement, big or small, is celebrated. You'll help shape experiences that fill hearts, consume minds, and enrich souls. This is more than a job. It's a chance to be part of a global movement, to lead from the front, and to leave a legacy. Together, we create moments that last a lifetime. The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200+ events a year across 55+ countries thanks to a passionate global team.

The Supply team ensures all event supplies, equipment, and logistics are delivered, organized, and maintained to support world-class race execution. The Supply Lead and Supply Assistant work closely with the Race Director and event operations to manage on-site warehousing, transportation, ordering, inventory, and overall supply-yard excellence. These roles require strong operational discipline, coordination, and a commitment to safety and quality.

Event Supply & Logistics

• Oversee all event supply operations, including on-site warehousing, shipping/receiving, equipment maintenance, and ordering of trucks, trailers, equipment, and supplies.
• Ensure all supplies are received on time; for 140.6 events, the Supply Lead arrives one week prior to event week for early coordination.
• Organize supply orders and load bike and run aid-station trucks.
• Manage stocking, loading, unloading, and restocking of trucks for delivery to aid stations; coordinate pickups and drop-offs with course personnel and Volunteer Captains.
• Load, bind, label, and arrange pallets for transport to warehouse staging areas.
• Convey equipment and supplies from receiving to storage or designated locations.

Inventory Management

• Answer inquiries from on-site staff related to inventory, routing, packing, and asset tracking.
• Maintain accurate records of all equipment, supplies, and materials received or distributed.
• Sort, label, and place materials on racks, shelves, or bins following predetermined sequences (size, type, style, color, or product code).
• Sort and store perishable goods in refrigerated areas as required.
• Mark materials with identifying information and open crates, bales, and containers as needed.
• Weigh or count items to ensure compliance with IRONMAN standards.

Transportation & Equipment

• Drive vehicles to transport stored items between warehouse, site, and partner locations.
• Operate pallet jacks and maintain forklift certification (classes 1, 4, 5, and 7).
• Maintain trucks and trailers used for event supply transport.

Problem Solving & Issue Resolution

• Maintain proficiency in UPS and FedEx tracking systems for shipping and receiving.
• Investigate and resolve transit or delivery issues promptly.
• Coordinate with managers and team members to develop and implement process improvements, policies, goals, and objectives.

Budget & Compliance

• Monitor spending and ensure expenses align with approved budgets.
• Promote and uphold safe working practices for all staff.
• Follow all required sanitation and safety protocols, including COVID-related measures when applicable.
• Adhere to emergency action plans and respond appropriately during site emergencies.

People Leadership & Collaboration

• Communicate directly with the Race Director to ensure all event needs are met.
• Provide leadership to the Supply Assistant or Supply 3rd on event sites, ensuring work is completed accurately and efficiently.
• Assist the North America Director of Logistics with duties as assigned.
• Support an environment of teamwork, professionalism, and operational excellence across the Supply Yard.

Site Operations & Yard Excellence

• Maintain a clean, organized Supply Yard at all times.
• Ensure all work areas are left cleaner than they were upon arrival.
• Uphold proper radio etiquette and event-appropriate attire.
• Provide support in ALL CALL event situations and assist other teams as needed.

Culture & Ways of Working

• Support colleagues and event teams proactively, contributing to shared goals and stepping in where needed across functions.
• Look beyond your own lane, understanding how warehouse operations connect to the broader event lifecycle and taking initiative to solve issues.
• Model accountability and professionalism through clear communication, reliability, and consistent adherence to safety and quality standards.
• Demonstrate adaptability and a solution-focused mindset in a fast-moving, event-driven environment.

Qualifications & Experience

• 3–5 years of experience in event operations, logistics, warehouse management, or supply chain coordination within a fast-paced, hands-on environment.
• Experience leading on-site operations or small teams during large-scale events, activations, or multi-day productions.
• Valid driver's license with experience driving vans, box trucks, or similar vehicles used for event supply transport.
• Forklift certification (classes 1, 4, 5, and 7) or the ability to obtain certification prior to event season.
• Ability to lift 50 lbs or more repeatedly and work outdoors in variable weather conditions.
• Strong organizational and inventory-management skills, including experience with physical receiving, stock rotation, and asset tracking.
• Proficiency with shipping and tracking systems such as UPS, FedEx, or equivalent.
• Comfort working long hours during event weeks, including early mornings, late evenings, and extended shifts.
• Strong communication skills, with the ability to coordinate across Race Directors, course teams, volunteer leadership, and operations crews.
• Ability to troubleshoot issues independently, make quick decisions onsite, and maintain professionalism under pressure.

Key Competencies

• Highly organized with strong attention to detail.
• Calm, solutions-focused mindset during rapid-change situations.
• Hands-on, proactive work style—willing to jump in wherever needed.
• Strong sense of ownership over the supply yard and operational readiness.
• Team-oriented leader who fosters collaboration and professionalism onsite.
• Commitment to maintaining IRONMAN's standards of safety, quality, and athlete experience.

Working Conditions

· Warehouse environment with standing, lifting, and physical tasks.

· Periodic extended hours during peak event periods.

· Some travel may be required to support event logistics or warehouse operations.

The above declarations are not intended to be an "all inclusive" list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and are a reasonable representation of its activities.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.